Dynamic and results-oriented former Sergeant at Livingston County Sheriff's Office, adept in critical thinking and problem-solving. Excelled in high-pressure environments, demonstrating exceptional organizational skills and a commitment to continuous improvement. Proven track record in fostering teamwork and delivering effective communication, ensuring operational excellence and efficiency.
Overview
17
17
years of professional experience
Work History
Correctional Sergeant
Livingston County Sheriffs Office
04.2017 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Manager
Best Buy
10.2010 - 09.2017
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
Implemented systems and procedures to increase sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Marine Corps Recruiter
Marine Corps
12.2007 - 04.2010
Improved quality of enlistees by providing thorough pre-screening assessments and ensuring applicants met eligibility requirements.
Collaborated with other military branches to facilitate joint recruiting initiatives and promote inter-service cooperation.
Achieved regional recruiter recognition awards due to consistently exceeding monthly quotas for both quantity and quality of enlisted personnel.
Maintained high ethical standards throughout recruitment process, ensuring that all prospective enlistees were treated fairly and respectfully.
Collaborated with local colleges and universities to promote the Marine Corps'' educational benefits and opportunities for career advancement.
Implemented effective marketing strategies that showcased benefits of joining the Marine Corps in order to attract high-quality prospects from diverse backgrounds.
Conducted regular follow-ups with DEP members to monitor progress toward meeting established goals prior to shipping off to basic training.
Maintained up-to-date knowledge of Marine Corps programs, policies, and regulations to provide accurate information to potential recruits and their families.
Utilized social media platforms to expand outreach efforts, connecting with potential recruits and increasing overall engagement.
Developed relationships with local high schools and community organizations for outreach events and recruitment opportunities.
Established a strong network of referrals through relationship-building with former recruits and their families, leading to increased enlistment numbers.
Assisted in the development of new recruiter training programs, sharing expertise with fellow recruiters to improve overall performance within the region.
Increased Marine Corps enlistment rates by conducting presentations and one-on-one interviews with prospective recruits.
Coordinated job fairs and informational sessions to educate the public on career opportunities within the Marine Corps.
Provided support during family nights, fostering positive relationships between new recruits'' families and the Marine Corps community.
Enhanced team productivity by mentoring junior recruiters in techniques, strategies, and best practices for successful recruitment efforts.
Organized physical fitness training sessions for potential recruits, promoting a healthy lifestyle as well as preparation for boot camp.
Streamlined the application process, reducing processing time for potential recruits.
Remained current with training and sought new training opportunities to further personal growth.
Participated in community events representing U.S. military and recruited interested parties.
Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.
Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
Assisted with writing job postings and job descriptions for boards.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Developed and implemented onboarding and orientation programs for new employees.
Collaborated with managers to identify and address employee relations issues.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Advocated for staff members, helping to identify and resolve conflicts.
Conducted performance reviews and provided feedback to managers on employee performance.
Completed human resource operational requirements by scheduling and assigning employees.
Created and delivered HR training sessions to staff, managers and executives.
Administered employee benefits programs and assisted with open enrollment.
Developed and monitored employee recognition programs.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Education
Diploma -
AC Jones High School
Beeville, TX
05.1997
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Accomplishments
Promoted to Sergeant
Firearms instructor
Taser instructor
Supervised team of 5
Timeline
Correctional Sergeant
Livingston County Sheriffs Office
04.2017 - Current
Sales Manager
Best Buy
10.2010 - 09.2017
Marine Corps Recruiter
Marine Corps
12.2007 - 04.2010
Diploma -
AC Jones High School
Similar Profiles
Joshua WrightJoshua Wright
Corrections Sheriff Deputy at Livingston County Sheriff's OfficeCorrections Sheriff Deputy at Livingston County Sheriff's Office