Karyl Buchanan
Charlotte,NC
Summary
Technical writing professional known for meticulous documentation and effective communication skills. Adept at transforming intricate technical data into accessible content that supports user understanding and product functionality. Highly collaborative team member who consistently meets evolving project needs while maintaining focus on high-quality results.
Overview
25
25
years of professional experience
Work History
Senior Technical Writer
Wells Fargo Corporate Risk
08.2022 - Current
- Collaborated with cross-functional teams to gather information and ensure accuracy of technical documentation for product releases within Corporate Risk Compliance.
- Developed detailed technical documents, user guides, and training materials for technical products.
- Earned a reputation for consistently delivering high-quality work within tight deadlines, resulting in increased responsibility and high-profile writing assignments.
- Edited and tested user documentation for accuracy, clarity, and accessibility.
Senior Finance Analyst
Wells Fargo Enterprise Finance
02.2022 - 08.2022
- Collaborated with Technology Finance leaders to drive strategy and implement new processes.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Provided technical support for troubleshooting analytics and reporting issues.
Senior Business Support Consultant
Wells Fargo Technology
01.2017 - 01.2022
- Developed and maintained strong relationships with key stakeholders, effectively communicating progress updates or necessary adjustments to ensure alignment with overall business objectives.
- Collaborated with cross-functional teams to design an implementation strategy for a new initiative to improve technology impact reviews for all new projects.
- Built strong relationships with key stakeholders, securing initial buy-in and ongoing feedback to ensure successful execution of change initiatives.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Senior Technical Writer/Business Systems Consultant
Wells Fargo Technology
01.2005 - 01.2017
- Developed customized reports, summarizing and presenting data in visually appealing format for senior technology leaders.
- Enhanced readability by editing complex technical documents for clarity and conciseness.
- Developed and managed divisional SharePoint sites ensuring continuous accuracy and relevancy.
- Proved successful working within tight deadlines and a fast-paced environment.
Technical Project Specialist
Laboratory Corporation of America
01.2000 - 01.2005
- Enhanced user comprehension by writing clear and concise user manuals for complex software products.
- Streamlined content production process through the implementation of consistent style guidelines and templates.
- Collaborated with developers and engineers to produce accurate, high-quality documentation for software products.
Education
MS - Technical Writing
Utah State University
05.2013
BA - Political Science
Oklahoma Baptist University
05.1991
Skills
- Effective Writing, Editing, and Proofreading
- Excellent Communication
- Content Strategy Development
- Subject Matter Expert Interviews
- Accessibility Standards Compliance
- Software Development Understanding
- Agile Methodology Familiarity
- Software Documentation
- Continuous Improvement Mindset
- Strong Research Abilities
- Microsoft Office Suite
- SharePoint administration
Accomplishments
- Supported the implementation and rollout of STAMP Profesy and the new enterprise investment forecasting process.
- Supported communications strategy implementation for Technology Finance.
- Served as Business Engagement Manager (BEM) Lead for Enterprise Functions Technology.
- Assisted with testing and rolling out the Technology Pipeline Process rollout to Clarity.
- Managed the Pipeline Management process rollout for Corporate Technology (CT).
- Managed the SharePoint 2013 migration effort for over 1,400 sites aligned to Corporate Technology & Data.
- Managed the Windows 10 testing and migration effort for Corporate Technology.
Computer Experience
Adobe Acrobat Professional, Microsoft Publisher, Microsoft Word, Excel, PowerPoint, Teams, Clarity, Microsoft SharePoint, Confluence, Visio, SnagIt
Timeline
Senior Technical Writer
Wells Fargo Corporate Risk
08.2022 - Current
Senior Finance Analyst
Wells Fargo Enterprise Finance
02.2022 - 08.2022
Senior Business Support Consultant
Wells Fargo Technology
01.2017 - 01.2022
Senior Technical Writer/Business Systems Consultant
Wells Fargo Technology
01.2005 - 01.2017
Technical Project Specialist
Laboratory Corporation of America
01.2000 - 01.2005
MS - Technical Writing
Utah State University
BA - Political Science
Oklahoma Baptist University
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