Karyn Hightower
Philadelphia,PA
Summary
Dynamic food service professional with experience at the Philadelphia School District, excelling in customer service and inventory management. Proven ability to enhance operational efficiency and maintain high food safety standards. Skilled in consistently delivering quality meals while fostering a positive team environment. Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Food Service Worker 1
Philadelphia School District
Philadelphia, PA
08.2002 - 06.2005
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Collaborated with staff to ensure timely meal service during peak hours.
- Assisted in inventory management, including tracking supplies and stock levels.
- Monitored meal quality, ensuring compliance with health standards and regulations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for students.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Portioned and wrapped food to place directly on plates for service to patrons.
DELI ATTENDANT
T-Mobile
Philadelphia, PA
03.1998 - 05.2000
- Prepared and served deli products ensuring adherence to quality standards.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained cleanliness and organization of deli area, promoting food safety compliance.
- Operated deli equipment including slicers and scales, ensuring proper usage protocols.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels, assisting in stock management and replenishment efforts.
- Implemented efficient food handling processes, contributing to reduced waste and improved efficiency.
- Enhanced deli efficiency by organizing product inventory and promptly restocking items as needed.
Education
No Degree - Lab Technician
James Martin Medical School
Philadelphia, PA07-1992
High School Diploma -
Kensington High School
Philadelphia, PA06-1976
Skills
- Microsoft Word, Excel, PowerPoint, Access, Keyboarding
- Conflict Resolution and Anger Management Training
- Excellent Customer Service Skills
- Great Active Listening and Time Management Skills
- Communicates with Supervisors, Peers, or Subordinates positively
Timeline
Food Service Worker 1
Philadelphia School District
08.2002 - 06.2005
DELI ATTENDANT
T-Mobile
03.1998 - 05.2000
No Degree - Lab Technician
James Martin Medical School
High School Diploma -
Kensington High School