Karyn Christina Lowe
Atlanta, GA 30338
Summary
Customer service professional with over ten years of experience in customer service care, cash handling and leadership. Proven to consistently meet and exceed goals and productivity. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Accustomed to thriving in a high volume environment and problem solving.
Overview
6
6
years of professional experience
Work History
Bartender
Eclipse Di Luna
06.2023 - Current
- Craft cocktails and mixed drinks using knowledge of various spirits, ingredients, and techniques
- Provide exceptional customer service by engaging with guests, building rapport, and anticipating needs
- Maintain cleanliness and organization of bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces
Suite Attendant
Delaware North
03.2023 - 09.2024
- Demonstrated positive and professional attitude with guests, coworkers, and management to contribute to work environment and maintain reputation of company.
- Set up event food and beverage day orders, replenished items as needed, and assisted with the stocking and cleaning of suites.
- Prepared beverages, alcoholic and non alcoholic, to private club level suites while practicing responsible service.
- Responded to customer inquiries and resolved guest issues in a timely manner.
Server, Bartender
Duke's La Jolla
10.2021 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Built positive relationships with customers, co workers and managers.
- Developed menu knowledge to provide customers with accurate menu descriptions and product information.
- Followed all safety and sanitation policies to provide a safe and healthy work environment.
Cocktail Server
Eclipse Di Luna
04.2019 - 07.2021
- Served cocktails and drinks to customers while consistently providing excellent service, hospitality and a positive atmosphere.
- Demonstrated strong knowledge of beer, wine, and spirits and successfully provided recommendations to customers.
- Accurately operated Point of sale (POS) system and collected payments in a timely manner.
Education
Bachelor of Science - Music Business
University of North Alabama
Florence, ALSkills
- Excellent Communication
- Detail Oriented
- Team Collaboration
- Adaptability
- Time Management Proficiency
- Positive Attitude
Timeline
Bartender
Eclipse Di Luna
06.2023 - Current
Suite Attendant
Delaware North
03.2023 - 09.2024
Server, Bartender
Duke's La Jolla
10.2021 - 03.2023
Cocktail Server
Eclipse Di Luna
04.2019 - 07.2021
Bachelor of Science - Music Business
University of North Alabama
Similar Profiles
Joselyn QuesadaJoselyn Quesada
Restaurant Server at Eclipse Di LunaRestaurant Server at Eclipse Di Luna
Dillon SedlackDillon Sedlack
Server at Eclipse Di LunaServer at Eclipse Di Luna
Hope DiamondHope Diamond
Wait Staff Member at Luna Di LunaWait Staff Member at Luna Di Luna