Karyn Lozada

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

• Sales Associate— Retail, Old Navy, Blackwood, NJ, 05/2022, 09/2022, Responsible for handling “ship from store” orders which required picking all items listed off the sales floor and back of house, packing and labeling to prepare for shipment., Recovering salesfloor, folding and hanging clothes/shoes/accessories properly to maintain stores appearance., Handling customer translations at checkout ensuring they had a good experience in store.
• Server— Dine in Restaurant, Red Robin, Middletown, DE, 09/2022, 01/2023, Opening duties as assigned, maintaining expo and service stations clean and well stocked, Taking food and drink orders, running food out to tables, Inputting to-go orders from online system into POS system, boxing and bagging orders, taking them out to appropriate customers.
• Server— Dine in Restaurant, Tom Foolerys, Middletown, DE, 01/2023, present, Opening duties as assigned, maintaining expo and service stations clean and well stocked, Taking food and drink orders, running food out to tables, Inputting to-go orders from online system into POS system, boxing and bagging orders, taking them out to appropriate customers.