Karyna Zendejas
Kelseyville,CA
Summary
Goal-oriented Medical Assistant with externship experience and a background in customer service with professional leadership experience as a shift supervisor. Skilled in communication, multitasking, and teamwork in fast a paced settings. Eager to begin a career in healthcare, driven by a passion for helping others and making a meaningful impact in the community.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Ukiah, California
02.2023 - 02.2026
- Managed inventory by restocking supplies as needed during shifts.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared high-quality beverages according to customer specifications.
- Supervised daily operations and ensured staff adherence to service standards.
- Coordinated shift schedules to optimize team coverage during peak hours.
Barista Shift Supervisor
Dunkin Donuts & Baskin Robbins
Upper Lake, California
04.2021 - 01.2023
- Supervised daily operations and ensured staff adherence to service standards.
- Trained new baristas on beverage preparation and customer service techniques.
- Handled customer inquiries and resolved complaints to enhance satisfaction levels.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
Education
LCOE Medical Assisting Program
Lakeport, CA05-2026
High School Diploma -
Kelseyville High School
Kelseyville, CA01-2022
Skills
- Strong communication & customer/ patient care
- Professionalism & confidentiality (HIPAA awareness)
- BLS certified
- Multitasking in fast-paced environments
- Adaptability
- Customer service
- Dependability
- Venipuncture
- EKG
- Accurate EHR documentation
- Charting
Timeline
Barista Shift Supervisor
Starbucks
02.2023 - 02.2026
Barista Shift Supervisor
Dunkin Donuts & Baskin Robbins
04.2021 - 01.2023
LCOE Medical Assisting Program
High School Diploma -
Kelseyville High School