Angel Murillo
Walnut,CA
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
The Coffee Bean and Tea Leaf
Commerce, CA
06.2018 - Current
- Resolved customer complaints and refunds in a timely manner while maintaining a professional attitude at all times.
- Offered phone-based assistance to customers in relation to store merchandise and coffee carriers.
- Aided customers in selecting beverages according to their taste and preferences.
- Managed barista scheduling to fill in gaps and ensure smooth operations.
- Scheduled appointments for essential machinery experiencing faults in order to ensure smooth operation.
- Providing regular updates to supervisors regarding changes in store maintenance schedules and customer inquiries
- Oversaw end-of-day sales and maintained accurate cash deposits.
Cook
Wendy's
Pico Rivera, CA
06.2018 - 10.2018
- Made recommendations to Wendy's regarding future food and equipment purchases to maintain product effectiveness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Associate of Arts - English
East Los Angeles College
Monterey Park, CA08-2023
Associate of Arts - Natural Sciences
East Los Angeles College
Monterey Park, CA08-2023
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2018
Bachelor of Arts - English
California State Polytechnic University, Pomona
Pomona, CASkills
- Perform well in high demand
- Focused and disciplined
- Calm under pressure
- Attention to Detail
- Great attention towards Patient Needs Assessment and Referral
- Tech Savvy
- Strong communication
- Bilingual in Spanish
- Strong organizational skills
- Familiarity with Microsoft Office
- Punctual and Hardworking
- Fast Learner
- Calm and Effective Under Pressure
- Great at maintaining healthy relationships
references
Johnathan Arreaga
General Manager
The Coffee Bean and Tea Leaf
6320 E Washington Blvd Commerce, CA 90040
Phone: +1(323)212-7247
Candelaria Escobar
Shift supervisor
The Coffee Bean and Tea Leaf
6320 E Washington Blvd Commerce, CA 90040
Phone: +1(323)532-1843
Valeria Lopez
Registered Nurse
Kaiser Permanente
12470 Whittier Blvd, Whittier, CA 90602
Phone:+1(626)428-0901
Timeline
Barista Shift Supervisor
The Coffee Bean and Tea Leaf
06.2018 - Current
Cook
Wendy's
06.2018 - 10.2018
Associate of Arts - English
East Los Angeles College
Associate of Arts - Natural Sciences
East Los Angeles College
High School Diploma -
El Rancho High School
Bachelor of Arts - English
California State Polytechnic University, Pomona