Credentialed Distinguished Mediator with 12 years of experience in Alternative Dispute Resolution including, but not limited to Mediation, Negotiation and Arbitration. Excellent reputation for resolving conflict in a mutually beneficial way to ensure that all parties are satisfied.
Overview
12
12
years of professional experience
Work History
Volunteer Mediator
Dispute Resolution Center Tarrant County Courts
Fort Worth , Texas
06.2020 - 06.2022
Provide mediation services for Tarrant County Small Claims Court.
Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
Applied deep understanding of relevant laws and policies to reach agreements.
Prepared agreements and settlement documentation for each interested party to sign and complete.
Remote Mediator
Texas Department Of Insurance
Austin , Texas
01.2020 - Current
Mediate cases assigned, communicate regularly with parties, representatives, and attorneys by telephone, letter, and email.
Perform scheduling of mediations.
Coordinate, initiate, and facilitate mediation conference calls and video conferences via Google meet, zoom, and phone.
Draft detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
Established professional lines of communication, supporting individual interests and achieving legal justice.
Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Read and analyzed details of medical insurance legal disputes between insurance companies and medical facilities, clinics, and providers.
Volunteer Mediator
Dallas County Dispute Resolution
Dallas , Texas
10.2017 - Current
Serve the residents of Dallas County by offering them an affordable alternative to resolving financial disputes including, but not limited to medical, personal injury, civil, real estate, probate etc.
Prepared agreements and settlement documentation for each interested party to sign and complete.
Applied deep understanding of relevant laws and policies to reach agreements.
Director of Mediation
DFW Metroplex Mediation, Tremble Mediation Group
Dallas, Texas
05.2013 - Current
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and conflict resolution.
Formed strategic partnerships and connected with potential clients to drive business development.
Monitored office workflow and administrative processes to keep operations running smoothly.
Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
Established professional lines of communication, supporting individual interests and achieving legal justice.
Applied deep understanding of relevant laws and policies to reach agreements.
Prepared agreements and settlement documentation for each interested party to sign and complete.
Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Education
Program On Negotiation & Leadership
Harvard Law School
Cambridge, MA
Master Of Business Administration - Organizational Leadership
Eastern University
Wayne, PA
Bachelor Of Applied Arts And Science - Sociology & Psychology
University of North Texas
Denton, TX
05.2013
Alternative Dispute Resolution & Mediation
University of North Texas
Denton, TX
12.2012
Skills
Alternative Dispute Resolution (ADR)
Conflict Resolution and Mediation
Negotiation
Critical Thinking
Complex Problem-Solving
Settlement Documents
Settlement Agreements
Medical Billing
Medical Insurance Claims
Affiliations
(Director) Tarrant County Association of Mediators, Texas Association of Mediators, Dallas County DRC, Texas Mediator Credentialing Association, American Bar Association Member of the National Anger Management Association
Timeline
Volunteer Mediator
Dispute Resolution Center Tarrant County Courts
06.2020 - 06.2022
Remote Mediator
Texas Department Of Insurance
01.2020 - Current
Volunteer Mediator
Dallas County Dispute Resolution
10.2017 - Current
Director of Mediation
DFW Metroplex Mediation, Tremble Mediation Group
05.2013 - Current
Program On Negotiation & Leadership
Harvard Law School
Master Of Business Administration - Organizational Leadership
Eastern University
Bachelor Of Applied Arts And Science - Sociology & Psychology
Clinic Director, Child and Family Therapist, Accredited Family Mediator, Collaborative Divorce Family Professional at Sandbox Family SolutionsClinic Director, Child and Family Therapist, Accredited Family Mediator, Collaborative Divorce Family Professional at Sandbox Family Solutions
Volunteer Guardian Ad Litem & Legal Intern at Florida Guardian Ad Litem AssociationVolunteer Guardian Ad Litem & Legal Intern at Florida Guardian Ad Litem Association