Summary
Overview
Work History
Education
Skills
Websites
Timeline
BusinessAnalyst
Alicia Nocera

Alicia Nocera

Pittsburgh,PA

Summary

Natural leader who is successful at handling all aspects of a business. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development. Looking to provide skills and expertise to a board of directors.

Overview

26
26
years of professional experience

Work History

Community Mediator

Just Mediation Pittsburgh
Pittsburgh, PA
06.2022 - Current
  • Prepared agreements and settlement documentation for each interested party to sign and complete.
  • Read and analyzed details of legal disputes, absorbing minutia and often overlooked but critical information.
  • Conducted initial meetings to outline process, answer questions and set expectations for both parties.
  • Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Provided free mediation services to parties in need in Landlord/Tenant disputes.

Mediator

The Conflict Lab
Pittsburgh, PA
05.2022 - Current
  • Conducted initial meetings to outline process, answer questions and set expectations for both parties.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Formulated focused and individualized resolutions aimed to peacefully settle disputes.
  • Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
  • Facilitated and implemented settlement agreements by proposing resolutions and supporting effective decision-making for involved parties.
  • Drafted settlement paperwork and gathered signatures from disputants to provide official documentation of agreed-upon solutions.

Business Owner

Nocera Mediation Services
Sewickley, PA
10.2021 - Current
  • Devised processes to boost long-term business success and increase profit levels.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Formulated focused and individualized resolutions aimed to peacefully settle disputes.
  • Input income and expense details into database to track business finances and address variances.

Managing Attorney

Thomas E. Crenney & Assoc., LLC
Sewickley, PA
02.1998 - Current
  • Interviewed, Hired, and Trained attorneys, paralegals, and legal secretaries.
  • Completed annual reviews of case files, employees, and overall firm structures and introduced ideas and systems to remedy issues.
  • Handled all advertising including designing budgets, preparing content, and negotiating contracts with advertisers.
  • Handled all bookkeeping responsibilities including all billing, settlements, escrow and operating accounts, payroll, and prepared all financial reports on yearly basis for taxes.
  • Developed and maintained relationships with state departments and other regulatory industries.
  • Developed strategies to resolve cases in client's best interest.
  • Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
  • Managed hundreds of cases over many years.
  • Handled all aspects of trials including voir dire, cross and direct examination, openings, closings, and argument of motions, and post-trial relief.
  • Negotiated settlements on multi-million dollar cases including attending mediations, settlement conferences, and hearings.

Education

J.D. - Law

Duquesne University
Pittsburgh, PA
05.2009

Bachelor of Arts - History

University of Pittsburgh
Pittsburgh, PA
04.2004

Skills

  • Critical Thinking
  • Conflict Resolution and Mediation
  • Performance Strategies
  • Complex Problem-Solving
  • Alternative Dispute Resolution (ADR)
  • Legal Solutions
  • Communications Strategies
  • Contract Review and Negotiation
  • Litigation Experience
  • Organization and Administration
  • Legal Strategy Development
  • Teamwork and Collaboration
  • Accounting and Bookkeeping
  • Effective Communicator and Public Speaker
  • Problem Anticipation and Resolution
  • Strategic Planning

Timeline

Community Mediator

Just Mediation Pittsburgh
06.2022 - Current

Mediator

The Conflict Lab
05.2022 - Current

Business Owner

Nocera Mediation Services
10.2021 - Current

Managing Attorney

Thomas E. Crenney & Assoc., LLC
02.1998 - Current

J.D. - Law

Duquesne University

Bachelor of Arts - History

University of Pittsburgh

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Alicia Nocera