Karyssa Helg
Princeton,IL
Summary
Efficient Packing Specialist with 5 years of experience in order fulfillment and warehouse operations. Demonstrated expertise in order picking, material handling, and utilizing RF scanners and voice picking systems. Meticulous attention to detail ensures inventory accuracy and maintains high quality control standards. Recognized for adaptability and problem-solving abilities in fast-paced environments. Adheres to safety protocols and manages time effectively. Fosters an independent and assertive work ethic, resulting in optimal performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Order Filler/Picker
Petsmart Distribution Center
09.2023 - 07.2024
- Working in a dynamic warehouse environment, focusing on efficient order fulfillment and distribution for a leading retail company
- Fill orders in the mods department, ensuring accurate picking and packing for store distribution
- Cross-train in stocking department to enhance operational flexibility and efficiency
- Utilize RF hand and finger scanners and the Talkman voice picking system to streamline order processing
- Demonstrate strong attention to detail and problem-solving skills to maintain inventory accuracy
- Adapt to fast-paced environment, ensuring timely completion of tasks with a focus on safety protocol
- Exceeded quota every quarter by 20%+
- Full-Time
Production Operator
Wyffels
02.2023 - 06.2023
- Supported production and packaging processes at a top agricultural company, maintaining quality control.
- Collected corn from the conveyor belt, measuring weight for quality assurance.
- Maintained top efficiency in product retagging operations.
- Maintained strict adherence to quality control standards.
Landscape Laborer
A and J Excavating-Peoria
05.2020 - 03.2023
- Contributed to project completion through skilled labor optimized for durability and precision.
- Applied epoxy and seal coatings to enhance material durability and finish.
- Exhibited physical endurance in demanding settings.
- Managed assignments based on specific requirements, achieving timely results.
Packer/Shipper
CarParts.com-LaSalle
08.2022 - 02.2023
- Managed the packing and shipping of online orders for a major automotive parts retailer, ensuring customer satisfaction through timely and accurate deliveries
- Fulfilled customer online orders using hand scanner to locate inventory needed for shipment
- Maintained high levels of accuracy in order picking and packing, contributing to +95% customer satisfaction rate
- Demonstrated adaptability and time management skills in a fast-paced warehouse environment
Assembler/Production | Packing and Quality Control
Great Dane
03.2022 - 06.2022
- Engaged in assembly and production tasks for a leading trailer manufacturer, focusing on quality control and efficient operations
- Fastened appropriate decals to the rear ends of semi-trailers, ensuring compliance with safety standards
- Lined sides and rears with correct reflector tape, enhancing visibility and safety
- Exhibited strong attention to detail and adherence to safety protocols
Personal Care Assistant
Illinois Department of Human Services
10.2015 - 03.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
House Cleaner
Self Employed
05.2011 - 07.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Sales Associate
Von Maur
07.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business increasing sales by 50% or more in department
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Charitable Resource Foundation
10.2011 - 09.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Exceeded quota by 25% or more each week
Education
Associate of Arts - AA - Business
Black Hawk College
Galva, IL01.2018
Skills
- Attention to detail
- Communication skills
- Adaptability
- Inventory accuracy
- Order fulfillment
- Quality control
- Stocking and restocking
- Time management
- Problem-solving
- Production line operations
- Safety compliance
- Pick-list processing
- Quick learner
- Motivated team player
- Customer service
- Warehouse operations
- Dependable and reliable
- Sales support
- Customer relationships
Certification
Driver's License
LANGUAGES
English Fluent
Timeline
Order Filler/Picker
Petsmart Distribution Center
09.2023 - 07.2024
Production Operator
Wyffels
02.2023 - 06.2023
Packer/Shipper
CarParts.com-LaSalle
08.2022 - 02.2023
Assembler/Production | Packing and Quality Control
Great Dane
03.2022 - 06.2022
Landscape Laborer
A and J Excavating-Peoria
05.2020 - 03.2023
Sales Associate
Von Maur
07.2017 - 01.2019
Personal Care Assistant
Illinois Department of Human Services
10.2015 - 03.2022
Customer Service Representative
Charitable Resource Foundation
10.2011 - 09.2014
House Cleaner
Self Employed
05.2011 - 07.2021
Associate of Arts - AA - Business
Black Hawk College