Steven Aguilar
Harrisonburg,VA
Summary
Currently pursuing a business major and concentration in finance to expand my horizons. Passionate about constantly improving and obtaining knowledge. I enjoy making new connections with people and spreading positivity. I seek to work in an environment that promotes authenticity, constant growth, and a high work ethic.
Overview
7
7
years of professional experience
Work History
Order Filler/Picker
Warehouse Walmart Distribution Center
09.2023 - Current
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Bartender/Server
Magnolias Taco and Tequila Bar
07.2020 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Learned fundamental salesman skills such as public speaking and customer satisfaction.
- Applied upselling tactics to increase the total sales for each customer.
Car Detailer
Self-employed
05.2022 - 09.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Customer Service Specialist
Best Buy
01.2018 - 01.2020
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Implemented loss prevention strategies, reducing incidents of theft and shrinkage in the store.
- Handled complex situations involving dissatisfied customers professionally diffusing tension and ultimately retaining their loyalty.
- Boosted store sales through knowledgeable product recommendations and upselling techniques.
Server
Magpie Diner
07.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Business Adimistration
Southern New Hampshire University
Hooksett, NH03-2026
High School Diploma -
Harriosonburg High Schoolar
Harrisonburg, VA06-2019
Skills
- Bilingual (English and Spanish)
- Customer service and problem solving
- Upselling techniques
- Time management and prioritization
- Strong communication skills
- Reference selling
- Strong work ethic
Timeline
Order Filler/Picker
Warehouse Walmart Distribution Center
09.2023 - Current
Car Detailer
Self-employed
05.2022 - 09.2023
Server
Magpie Diner
07.2021 - 09.2022
Bartender/Server
Magnolias Taco and Tequila Bar
07.2020 - 12.2023
Customer Service Specialist
Best Buy
01.2018 - 01.2020
Bachelor of Science - Business Adimistration
Southern New Hampshire University
High School Diploma -
Harriosonburg High Schoolar
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