Kasandra Bigley
Rocklin,CA
Summary
As a Marketing Coordinator at Hyatt Vacation Club, I focus on generating leads, creating engaging content, and organizing events to promote our vacation ownership opportunities. I manage CRM systems, collaborate with cross-functional teams, and analyze data to refine our marketing strategies and drive results in the travel and hospitality industry.
Overview
6
6
years of professional experience
Work History
Coordinator Marketing Specialist
Hyatt Vacation Club
Sacramento, CA
12.2023 - Current
- Processed invoices for payment using accounting software applications.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed workflow between staff, coordinating documents, and creative material.
- Established and managed relationships with external partners to acquire mutually beneficial contracts.
- Coordinated trade show participation, secured booth space, and managed event logistics for the successful representation of the company's offerings.
- Reviewed sales reports to track progress against goals.
- Compiled weekly sales reports using spreadsheets applications like Excel.
Marketing Executive OPC
Hyatt Vacation Club
Sacramento, CA
05.2022 - 12.2023
- Generated leads for potential customers in fast-paced environments (i.e., NBA games, MLB games, tradeshows, etc.
- Maintained intergrity of the company and enhanced its reputation.
- Built lasting relationships with clients through excellent customer service, resulting in repeat business and referrals
- Exceeded company standards in show rate & volume per guest.
- Awarded highest volume in September 2022
- Awarded employee of the month in July 2022, September 2022 and August 2023.
Sales Associate
Tilly's World Of Jeans And Tops
Roseville, CA
12.2020 - 05.2022
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled returns and exchanges according to company policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers and provided exceptional customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Engaged customers in friendly, professional dialogue to determine needs.
JV Basketball Coach
Rocklin High School
Rocklin, CA
06.2019 - 10.2020
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Facilitated communication between players, parents, faculty, administration, media personnel.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
- Fostered a positive team environment, emphasizing teamwork, discipline, and sportsmanship.
- Encouraged players to set personal goals and strive for excellence both on and off the court.
Education
Associate of Science - Business Administration
Sierra College
Rocklin, CA08-2020
Bachelor of Arts - Business Law
Arizona State University
Tempe, AZSkills
- Team collaboration
- Logistics coordination
- CRM software
- MS office
- Problem-solving
- Relationship building
- Workflow management
- Database management
References
References available upon request.
Timeline
Coordinator Marketing Specialist
Hyatt Vacation Club
12.2023 - Current
Marketing Executive OPC
Hyatt Vacation Club
05.2022 - 12.2023
Sales Associate
Tilly's World Of Jeans And Tops
12.2020 - 05.2022
JV Basketball Coach
Rocklin High School
06.2019 - 10.2020
Associate of Science - Business Administration
Sierra College
Bachelor of Arts - Business Law
Arizona State University