Kasandra Gonzalez
Grand Prairie
Summary
Experienced Kitchen Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 2 years of progressive leadership experience.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Chipotle
05.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Eyelash Extension Technician
Divine Eyelashes
10.2020 - 04.2023
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Increased salon revenue by offering a variety of eyelash extension styles and techniques.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
- Educated clients on proper maintenance techniques for their extensions, resulting in fewer issues or complaints.
- Educated clients on appropriate care of new eyelashes.
Education
High School Diploma -
Silverado High School
Victorville, CA12-2019
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Hygiene and sanitation
- Service upselling
- Aftercare instructions
- Client relations
Timeline
Kitchen Manager
Chipotle
05.2023 - Current
Eyelash Extension Technician
Divine Eyelashes
10.2020 - 04.2023
High School Diploma -
Silverado High School
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