Hi, I’m
Kasandra Horton
Englewood,FL
Summary
Motivated and reliable professional excelling in fast-paced and challenging environments. Strengths in critical thinking, leadership, organization, and building strong relationships even when faced with difficulties. Prefers to stay bussy, and is always seeking growth opportunities.
Overview
15
years of professional experience
Work History
Lock N' Key Restaurant
Server
11.2019 - 07.2021
Job overview
- Offered and provided assistance wherever it was needed to ensure success through the workplace.
- Encouraged a positive mindset and teamwork in a high-volume/ stressful setting.
- Demonstrated strong multitasking skills by managing 5 to 10 tables simultaneously without compromising service quality.
- Maintained clean and organized dining and service areas.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Entrusted to train new hires.
Canal View Café
Server
07.2006 - 11.2019
Job overview
- Gained management position through consistency, reliability, and leadership.
- Managed inventory.
- Worked FOH & BOH positions including hosting, serving, bar tending, and kitchen prep.
- Managed restaurant when owner is away.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS systems.
- Entrusted to train new hires.
Eastern Shore Associates Insurance
Insurance Agent
01.2019 - 11.2019
Job overview
- Assisted customers with billing or policy related questions.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Accurately entered and updated customer information.
R.R. Loomis Insurance
Insurance Agent
06.2018 - 12.2018
Job overview
- Quoted and Issued insurance policies.
- Managed and processed all changes to policies.
Haven
Server
01.2017 - 10.2017
Job overview
- Maintained knowledge of all dishes and food items on an ever-changing menu, as well as knowledge of wines & spirits.
- Worked Bern’s Wine Fest and other fine dining events for the company.
- Provided excellent quality of service to meet and exceed company & customer standards.
- Cleared and crumbed tables in a timely manner.
- Entrusted to train new hires.
Cigar City Brewpub
Server/Bartender
05.2016 - 01.2017
Job overview
- Provided quality service in a fast-paced environment.
- Studied and maintained knowledge of craft beer.
- Earned bartending position through consistent and excellent feedback.
- Created craft cocktails.
- Entrusted to train new hires.
Flounders Restaurant
Server
02.2013 - 04.2016
Job overview
- Provided timely service in a very high-volume environment.
- Promoted to shift leader after three months of service.
- Maintained good morale in difficult situations.
- Entrusted to train new hires.
Education
Mohawk Valley Community College , Rome, NY
Some College (No Degree) from Restaurant And Hospitality
Western Governors University , Salt Lake City, UT
Bachelor of Science from Software Development
12-2026
Camden Central High School , Camden, NY
High School Diploma
06.2008
Skills
- Critical thinking
- Customer service
- Problem Solving
- Positive Attitude
- Strong Work Ethic
- Organization
- Detailed
- Punctual
Timeline
Server
Lock N' Key Restaurant
11.2019 - 07.2021
Insurance Agent
Eastern Shore Associates Insurance
01.2019 - 11.2019
Insurance Agent
R.R. Loomis Insurance
06.2018 - 12.2018
Server
Haven
01.2017 - 10.2017
Server/Bartender
Cigar City Brewpub
05.2016 - 01.2017
Server
Flounders Restaurant
02.2013 - 04.2016
Server
Canal View Café
07.2006 - 11.2019
Mohawk Valley Community College
Some College (No Degree) from Restaurant And Hospitality
Western Governors University
Bachelor of Science from Software Development
Camden Central High School
High School Diploma
Work Preference
Work Type
Full TimeInternshipPart TimeWork Location
RemoteOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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