KaSandra Lacy
Albany,NY
Summary
Dynamic education professional with a proven ability to enhance children’s social skills and uphold food safety standards at Arbor Hill Elementary School. Demonstrated strong leadership and exceptional presentation skills, leading to significant improvements in creating nurturing environments. Skilled in menu planning and fostering tolerance and empathy among students, contributing to a holistic educational experience. Aiming to leverage expertise in child development and food safety to further enrich student engagement and learning outcomes.
Overview
20
20
years of professional experience
Work History
Cafeteria Monitor/Refocus Room Monitor
Arbor Hill Elementary School
Albany, NY
09.2024 - Current
- Observed and monitored children's play activities.
- Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Communicated with children to provide comfort, encouragement and positive reinforcement.
- Managed the daily operations of monitors and ensured proper functioning.
- Monitored the performance of systems and identified issues for resolution.
- Provided nurturing and appropriate environment for children of various ages.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Cafeteria Monitor Aid
Giffen Elementary School
Albany , NY
09.2022 - 09.2024
- Participated in ongoing training to enhance job skills and knowledge.
- Encouraged positive behavior among students by recognizing good deeds whenever possible.
- To assess the monitoring of the kids while they eat.
- To help with the opening of food that they eat or have sent in.
- Maintain positive energy among staff and students.
- Monitored the cafeteria during lunch periods, ensuring orderly conduct among students.
- Greeted students upon entering the cafeteria and directed them to appropriate seating areas.
- Followed strict confidentiality protocols when dealing with sensitive student data.
- Line students up correctly and quietly for teacher to come and get them from the cafeteria.
Light Duty Cleaner
Janitronics Facilities & Services
Albany, NY
11.2015 - 09.2024
- Checked inventory for required supplies and made lists for needed cleaning products.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Clean windows, glass partitions, and mirrors using soapy water or other cleaners.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to flooring or fixtures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept business entrances clean, tidy and professional in appearance.
- Restock supplies such as soap, paper towels, toilet tissue.
Teacher/Group Leader
Ymca
Albany, NY
02.2012 - 08.2015
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Provided individualized instruction to meet the needs of all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Participated in workshops, training and conferences to improve educational skills.
- Implemented behavior management strategies to maintain classroom discipline.
- Built and strengthened positive relationships with students, parents and teaching staff.
Cashier/Customer Service.
Dollar Tree Stores
Albany, NY
09.2011 - 02.2012
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
Customer Service /Loss Prevention Officer
Burlington Coat Factory Department Store
Albany, NY
09.2007 - 10.2010
- Reviewed inventory discrepancies and took corrective action as necessary.
- Interacted with customers in a professional manner when confronting suspected theft cases.
- Enforced access controls to restricted areas to prevent unauthorized entry.
- Ensured compliance with all local laws related to Loss Prevention.
- Continually patrolled premises to secure customer and property safety.
- Adhered strictly to all company policies related to Loss Prevention operations.
Cashier/Customer Service Cashier
JCPenny
Albany, NY
01.2005 - 01.2008
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer complaints professionally in accordance with company policy.
- Built and maintained productive relationships with employees.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
Watervliet Jr SR
Watervliet, NY01-1990
Skills
- Menu planning
- Leadership qualities
- Food safety awareness
- Presentation skill
- Patience and tolerance
- Food handling safety
- Working with children on social skills
- Working with children learning the values in life
Timeline
Cafeteria Monitor/Refocus Room Monitor
Arbor Hill Elementary School
09.2024 - Current
Cafeteria Monitor Aid
Giffen Elementary School
09.2022 - 09.2024
Light Duty Cleaner
Janitronics Facilities & Services
11.2015 - 09.2024
Teacher/Group Leader
Ymca
02.2012 - 08.2015
Cashier/Customer Service.
Dollar Tree Stores
09.2011 - 02.2012
Customer Service /Loss Prevention Officer
Burlington Coat Factory Department Store
09.2007 - 10.2010
Cashier/Customer Service Cashier
JCPenny
01.2005 - 01.2008
High School Diploma -
Watervliet Jr SR
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