Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Lopez-Valenzuela

Summary

Dynamic professional with a proven track record in customer service excellence and food safety, demonstrated at School del Pilar. Skilled in fostering teamwork and collaboration, while significantly enhancing student nutrition oversight, consistently achieving targets through innovative solutions and meticulous attention to detail.

Overview

35
35
years of professional experience

Work History

School Cafeteria Monitor

School Del Pilar
09.2023 - 06.2024
  • Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Arranged tables and chairs for special occasions and events.

Assistant Administrative Secretary

Legal Office (Garcia & Galan)
01.2017 - 02.2020


  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed filing system, entered data and completed other clerical tasks.

Insurance Agent

Generali Seguros
01.2010 - 12.2012
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Met with customers to provide information about available products and policies.

Assistant Manager

Banco AV Villas, Colombia
01.1989 - 04.2002


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.

Education

Technician in Dietetics And Nutrition -

Junta De Andalucia
Jerez, Spain
06-2010

Administration of Financial Institutions -

Universidad ICESI-Colombia
Cali, Colombia
12-1997

Skills

  • Food safety
  • Allergy awareness
  • Catering experience
  • Teamwork and collaboration

  • Reliability
  • Customer service excellence
  • Menu planning

Timeline

School Cafeteria Monitor

School Del Pilar
09.2023 - 06.2024

Assistant Administrative Secretary

Legal Office (Garcia & Galan)
01.2017 - 02.2020

Insurance Agent

Generali Seguros
01.2010 - 12.2012

Assistant Manager

Banco AV Villas, Colombia
01.1989 - 04.2002

Technician in Dietetics And Nutrition -

Junta De Andalucia

Administration of Financial Institutions -

Universidad ICESI-Colombia
Claudia Lopez-Valenzuela