Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Kasandra Novinger

Yorktown,VA

Summary

Accomplished senior probation officer offering decades of experience working with individuals with behavioral and psychological disorders and violent criminal backgrounds. Dedicated and detail-oriented with extensive experience managing probationers and works closely with community partners. Experienced in a fast paced environment, adaptable, problem solver, and results oriented individual .

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Gang Probation and Parole Officer

Newport News Probation and Parole
Newport News, VA
04.2014 - Current
  • Conducted initial assessments of parolees to determine risk and needs.
  • Monitored compliance with court orders, conditions of release, and behavior in the community.
  • Developed and implemented individualized treatment plans for parolees.
  • Investigated violations of parole or probation conditions and took appropriate action when necessary.
  • Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
  • Maintained detailed case notes on each parolee's progress towards goals.
  • Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
  • Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the court system.
  • Facilitated communication between courts, correctional facilities, social service agencies, employers and other stakeholders involved in a client's rehabilitation process.
  • Prepared reports summarizing cases as needed for review by judges or other legal personnel.
  • Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
  • Served as a liaison between corrections departments and community organizations that provide re-entry programs for former inmates.
  • Provided guidance, direction, and leadership to subordinate personnel.
  • Supervised staff in day-to-day operations of the division.
  • Conducted periodic performance reviews for subordinate personnel.
  • Resolved conflicts between departments or personnel when necessary.
  • Developed training programs for new employees entering the division.
  • Monitored daily operations of the division to ensure efficiency.
  • Responded promptly to inquiries from citizens, media outlets.
  • Investigated complaints against personnel in accordance with established protocols.
  • Conducted employee evaluations to assess and document performance.
  • Mentored and coached employees by motivating and providing constructive feedback.
  • Developed and enforced department procedures, rules and tactics.
  • Monitored staff activities and completion of assignments.
  • Led staff meetings to address issues and drive improvements.
  • Supported recruitment, interviewing and hiring process to attract qualified police force.
  • Attended conferences and training sessions to remain updated on law enforcement and police department oversight.
  • Investigated misconduct cases to suggest appropriate discipline.
  • Formulated and managed professional development and leadership training programs.
  • Relayed directives and orders from professionals to staff.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Interpreted and explained work procedures and policies to brief staff.
  • Guided employees in handling difficult or complex problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Probation and Parole Officer

Newport News Probation and Parole
Newport News, VA
06.2011 - 03.2014
  • Monitored compliance with court orders, conditions of release, and behavior in the community.
  • Developed and implemented individualized treatment plans for parolees.
  • Investigated violations of parole or probation conditions and took appropriate action when necessary.
  • Conducted initial assessments of parolees to determine risk and needs.
  • Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
  • Maintained detailed case notes on each parolee's progress towards goals.
  • Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
  • Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the court system.
  • Facilitated communication between courts, correctional facilities, social service agencies, employers and other stakeholders involved in a client's rehabilitation process.
  • Prepared reports summarizing cases as needed for review by judges or other legal personnel.
  • Enforced sanctions such as fines or jail time when offenders violate terms of their release.
  • Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
  • Served as a liaison between corrections departments and community organizations that provide re-entry programs for former inmates.
  • Supervised adult offenders to monitor compliance with court ordered conditions.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Tracked information for summary documentation to strengthen case outcomes.

Support Tech Senior

Newport News Probation and Parole
Newport News, VA
04.2007 - 06.2011
  • Conducted home contacts, investigated home plans and transfer investigations.
  • Utilized social media to gain intelligence and collaborate with law enforcement agencies to relay necessary intel.
  • Assigned probation releases to Probation and Parole Officers.
  • Assigned investigations to include Pre-Sentence Investigations to Probation and Parole Officers.
  • Completed Record Checks via NCIC/VCIN and local court systems.
  • Liaison between the Newport News Police Department and the Department of Corrections.

Probation and Parole Officer

Newport News Probation and Parole
Newport News, VA
09.2001 - 04.2007
  • Provided supervision, counseling, and case management services to probationers.
  • Referred probationers to appropriate resources and followed up on their progress and compliance.
  • Developed and implemented supervision case plans, goals for probationers.
  • Established and maintained professional community partnerships.

Education

Bachelor of Science - Psychology

Christopher Newport University
Newport News, VA
06-2001

Skills

  • Team Collaboration
  • Multitasking
  • Motivational Interviewing
  • Adaptability and Flexibility
  • Problem-Solving
  • Effective Communication
  • Decision-Making
  • Teamwork and Collaboration
  • Professionalism
  • Time Management

Accomplishments

  • Probation and Parole Officer of the year, 2022
  • Probation and Parole Officer of the month, 2023

Certification

  • Certified Gang Specialist, 2008

References

References available upon request.

Timeline

Senior Gang Probation and Parole Officer

Newport News Probation and Parole
04.2014 - Current

Probation and Parole Officer

Newport News Probation and Parole
06.2011 - 03.2014

Support Tech Senior

Newport News Probation and Parole
04.2007 - 06.2011

Probation and Parole Officer

Newport News Probation and Parole
09.2001 - 04.2007
  • Certified Gang Specialist, 2008

Bachelor of Science - Psychology

Christopher Newport University
Kasandra Novinger