Kasandra Ortega
Fontana,CA
Summary
Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.
Overview
6
6
years of professional experience
Work History
Regional Manager
Elevo Learning
Corona, CA
07.2023 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Coach
Elevo
Chino Hills, CA
05.2023 - Current
- Ability to follow given weekly curriculum and adjust lesson plans where needed.
- Engage students while educating.
- Working with diverse age group (Kinder through 6th).
- Create safe environment for students.
- Communicate and resolve issues within the classroom.
Water Safety Instructor
Aquatots Swim School
Rancho Cucamonga, CA
05.2022 - 03.2023
- Collaborated with parents to build healthy, trusting relationships with water.
- Demonstrated Life Saving skills to children 3 Months to 12 Years old.
- Followed federal and state water safety rules throughout activities.
- Trained new hires on given curriculum, along with giving positive, constructive feedback.
Secretary's Assistant
Ortega Complete Trailer Service
Fontana, CA
08.2019 - 05.2022
- Prepared and filed documents according to customer, location, and date.
- Filled written invoices and work orders.
- Gathered yearly business expenses and categorized each, preparing for tax forms.
Education
Associate of Arts - Business Management
Riverside City College
Riverside, California08-2026
High School Diploma -
A.B. Miller High School
Fontana, CA05.2019
Skills
- Education
- Positive Atmosphere Promotion
- Documentation
- Team Training
- Operations
- Staff training and development
- Strategic planning
- Staff management
Languages
Spanish
Professional Working
Timeline
Regional Manager
Elevo Learning
07.2023 - Current
Coach
Elevo
05.2023 - Current
Water Safety Instructor
Aquatots Swim School
05.2022 - 03.2023
Secretary's Assistant
Ortega Complete Trailer Service
08.2019 - 05.2022
Associate of Arts - Business Management
Riverside City College
High School Diploma -
A.B. Miller High School