Kasandra Smith
Lakeland
Summary
I’m a Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience… As well as a dedicated dicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Financial Services Representative
Amscot Financial
03.2022 - Current
- Identified potential areas of concern or improvement within a client's portfolio.
- Processed transactions quickly and accurately in accordance with established procedures.
- Fostered relationships with new and existing customers through excellent customer service skills.
- Provided accurate information regarding fees, commissions, regulations related to financial services.
- Ensured that all customer inquiries were answered promptly and completely.
Order Picker
Amazon
03.2019 - 05.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Customer Service Cashier
Publix supermarket at plantation square
06.2020 - 03.2022
- Balanced cash drawers at the end of each shift.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Dietary Ambassador
Lakeland Regional Health
06.2019 - 02.2021
- Reviewed patient medical histories and laboratory results to identify nutrient deficiencies or issues related to diet.
- Coordinated with health care professionals to develop individualized meal plans for clients.
- Advised kitchen staff on appropriate menu selections according to established guidelines.
- Evaluated food quality and portion sizes at events to ensure compliance with standards.
- Conducted nutritional assessments to determine dietary needs of patients.
- Provided guidance and support for individuals seeking advice about their diets.
Education
High School Diploma -
Lakegibson Serior High
Lakeland, FL05-2020
Skills
- Customer Relationship Building
- Financial Services
- Cash Handling
- Loan Applications
- Teller transactions
- Paperwork Processing
- Workplace cleanliness
- Product packaging
- Production lines
Timeline
Financial Services Representative
Amscot Financial
03.2022 - Current
Customer Service Cashier
Publix supermarket at plantation square
06.2020 - 03.2022
Dietary Ambassador
Lakeland Regional Health
06.2019 - 02.2021
Order Picker
Amazon
03.2019 - 05.2022
High School Diploma -
Lakegibson Serior High
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