Kasandra Young
Waupaca,WI
Overview
3
3
years of professional experience
Work History
Team Member
Tier 1 Sports
Tomahawk, WI
06.2021 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Pick N' Save
Waupaca, WI
01.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Waitress
La Margarita
Weyauwega, WI
05.2021 - 02.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Develop lasting relationships with customers and co-workers through excellent customer service skills.
Education
Bachelor of Science - Strength And Conditioning
University of Wisconsin Oshkosh
Oshkosh, WI06.2027
Skills
- Cash Handling
- Workplace Safety
- Customer Service
- Leadership
- Collaboration
- Management Skills
Highlights of Qualifications:
- Communication skills developed over 2+ years of customer service experience
- Reliable and dependable leader demonstrated in athletic, academic, and team-oriented environments
- Leadership skills demonstrated in athletic participation and named captain of the soccer team for three consecutive years
- Foreign language skills displayed volunteering with Spanish-speaking students and a member of the Spanish Honors Society (2023)
- Earned a spot on the University Dean's List by presenting a 3.8 GPA
Related Activities and Awards:
- University Dean's List, UW Oshkosh
Volunteer Activities:
- Teaching Assistant, Waupaca Learning Center (January 2023 - May 2023)
- Rec Soccer Coach, Waupaca Parks and Recreation (June 2022 - Present)
Timeline
Cashier
Pick N' Save
01.2023 - 04.2023
Team Member
Tier 1 Sports
06.2021 - Current
Waitress
La Margarita
05.2021 - 02.2022
Bachelor of Science - Strength And Conditioning
University of Wisconsin Oshkosh