Kasandra Odell
Oakland,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
19
19
years of professional experience
Work History
Cash Office Associate
Ross Stores
Oakland, CA
03.2023 - Current
- Provided excellent customer service by greeting customers promptly and courteously.
- Maintained records of all daily transactions in an organized manner.
- Verified cash drawer, counted money and balanced receipts.
- Identified suspicious activities or irregularities and reported to management immediately.
- Resolved discrepancies between physical count of cash and register balance.
- Distributed cash, change, and equipment to sales associates, and assisted with end-of-shift accounting to document revenue handling.
- Monitored cash limits in registers and performed cash pickups to maintain security.
City Letter Carrier
United States Postal Sevice
Oakland, CA
04.2019 - 06.2022
- Maintained professional and effective public relations with customers and community members.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Delivered mail and packages to residences and businesses on a daily basis.
- Loaded mail into delivery vehicle according to established procedures.
- Processed customer complaints regarding postal service issues promptly and accurately.
- Used portable electronic scanner to track parcels and record tracking progress.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Building Engineer
Abm Industries Inc De
San Francisco, CA
02.2016 - 10.2018
- Performed preventative maintenance on all equipment, ensuring optimal operation.
- Installed new fixtures and equipment as needed throughout the facility.
- Responded quickly to tenant inquiries or complaints regarding building operations.
- Collaborated with local fire departments on periodic fire drills and inspections.
- Ensured compliance with applicable codes related to building construction and safety regulations.
- Managed vendor relationships for procurement of supplies necessary for ongoing maintenance work.
- Inspected buildings to identify safety hazards and potential areas of improvement.
- Tracked inventory levels of parts used in repair and maintenance projects in order to maintain adequate stock.
- Maintained building systems including HVAC, plumbing and electrical components.
- Conducted regular inspections of all mechanical, electrical, and plumbing systems.
- Repaired drywall, furniture, doors, windows, and locksets as required by tenants or management staff.
- Operated facility cooling and electrical systems to support data center operations.
- Assessed HVAC, electrical units and mechanical equipment to maintain functionality.
- Monitored contractor performance, working with vendors to meet regulatory and organizational physical specifications.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Performed routine maintenance by inspecting drives, motors or belts.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Implemented troubleshooting techniques to resolve issue.
- Collaborated with professionals to assist server installation, removal, and other maintenance duties.
Installation Technician
DMW&H systems, incorporation
Oakland, CA
06.2012 - 02.2015
- Installed new equipment according to manufacturer specifications and customer requirements.
- Assisted other technicians with complex installations when necessary.
- Conducted regular maintenance on installed equipment to maximize uptime and prevent downtime.
- Ensured that all cables were securely connected and labeled correctly during the installation process.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
- Monitored system performance after installation to identify any areas needing improvement.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Utilized technical manuals and online resources to stay updated on industry standards and new technologies.
- Worked with team members to install and maintain equipment.
Repair/Installation and Service Technician
commercial appliance repair HVAC
Oakland, CA
12.2005 - 02.2008
- Maintained accurate records of all service calls, installations and repairs.
- Ensured that all safety procedures were followed during installations and repairs.
- Conducted on-site installation of equipment and services for customers.
- Performed troubleshooting, testing, repairs and maintenance on customer systems.
- Performed preventative maintenance checks according to established schedules.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Replaced defective parts in accordance with warranty requirements.
- Liaised with manufacturers to obtain necessary parts and information for complex installations.
- Managed inventory of tools and equipment, ensuring availability for scheduled installations.
- Provided emergency on-call support for critical issues, ensuring rapid resolution of technical problems.
Education
High School Diploma -
Castlemont High School
Oakland, CA06-1996
Skills
- EPA 608 Universal Certification
- Electricity fundamental cours
- Introduction to being an Electrician apprentice course
- All are Accredit through SKILLCAT program
- Records Management
- Documentation skills
- Organizational abilities
- Cash Handling
- Bank Deposit Preparation
- Daily Reporting
Timeline
Cash Office Associate
Ross Stores
03.2023 - Current
City Letter Carrier
United States Postal Sevice
04.2019 - 06.2022
Building Engineer
Abm Industries Inc De
02.2016 - 10.2018
Installation Technician
DMW&H systems, incorporation
06.2012 - 02.2015
Repair/Installation and Service Technician
commercial appliance repair HVAC
12.2005 - 02.2008
High School Diploma -
Castlemont High School
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