Kasang Lama
East Elmhurst
Summary
Dynamic manager with extensive experience in team leadership and operational oversight. Proven track record in enhance customer service and implementing engaging activities, fostering a supportive environment for both staff and clients.
Overview
26
26
years of professional experience
Work History
Child Caregiver
Nina Bruha
New York, New York
03.2014 - 04.2022
- Supervised daily activities for children in a safe and nurturing environment
- Planned and implemented engaging educational and recreational activities.
- Assisted with meal preparation.
- Provided emotional support to children during transitions and challenging situations such as dealing with other kids.
- Daily pickup and drop off kids from school and other important scheduled activities.
Cheese Department Manager
Balduccis
Mclean, VA
03.1996 - 07.2011
- Managed daily operations of high-end grocery store cheese and specialty food department.
- Oversaw staff scheduling and ensured adequate coverage for all shifts.
- Coordinated inventory and maintained accurate stock levels.
- Trained and mentored team members on customer service best practices.
- Implemented promotional display to enhance product visibility and appeal and sampling of new products
- Resolved customer inquiries and complaints with effective communication skills.
Education
High School -
Tibetan High School
Mussoorie, India06-1975
Skills
- Staff training
- Customer service
- Inventory management
- Operational oversight
- Team Collaboration
- Problem Solving
- Time Management
- Effective Communication
Languages
Hindi
Professional Working
Tibetan
Native or Bilingual
English
Full Professional
Timeline
Child Caregiver
Nina Bruha
03.2014 - 04.2022
Cheese Department Manager
Balduccis
03.1996 - 07.2011
High School -
Tibetan High School