Kase Cicchella
Jacksonville
Summary
Queer professional relocating to the Seattle area in June 2025, actively pursuing roles in a welcoming, progressive workplace with room to grow and contribute meaningfully
Overview
7
7
years of professional experience
Work History
Customer Service Representative
REI
07.2023 - Current
- Helped customers complete purchases, locate items, and join as members.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Grocery Team Member
Publix Supermarkets
09.2021 - 05.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation.
- Maintained dairy and produce department stock level.
Lifeguard/Swim Instructor
Sky Family YMCA
07.2018 - 11.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Monitored safety of guests in and around swimming pool.
- Followed industry best practices for water safety instruction.
Education
Some College - Fine Arts
State College of Florida
Venice, FLHigh School Diploma -
Lemon Bay Highschool
Englewood, FL05-2015
Skills
- Creativity
- Customer service
- Critical thinking
- Active listening
- Data entry
- Skill development
Timeline
Customer Service Representative
REI
07.2023 - Current
Grocery Team Member
Publix Supermarkets
09.2021 - 05.2023
Lifeguard/Swim Instructor
Sky Family YMCA
07.2018 - 11.2019
Some College - Fine Arts
State College of Florida
High School Diploma -
Lemon Bay Highschool
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