Chancey Mani-Bennette
Silver Spring,MD
Summary
Ambitious Engineering Intern keen to contribute boundless enthusiasm while expanding personal competencies. Dedicated to absorbing and leveraging new techniques and skills. Ready to positively impact all new and ongoing projects through diligent pursuit of exceptional final products. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated engineering student seeking internship in mechanical engineering to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Goodeye Management
Arlington, VA
03.2023 - 04.2023
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Technical Assistant
The Invisible University
Mesa, AZ
02.2022 - 04.2023
- Acted as technical resource for internal and external customers by answering inquiries and coordinating responses.
- Responded to correspondence, inquiries and information requests to resolve or escalate problems.
- Gathered, organized and validated or entered data to support administrative services.
- Performed research and data collection to resolve problems or discrepancies.
- Maintained records and data by entering into databases, developing tracking systems and setting up files.
- Coordinated materials or special projects by preparing, formatting and proofreading information.
- Reviewed incoming mail to determine course of action.
- Devised documents, spreadsheets or presentation materials to foster administrative support.
Child Caregiver
Freelancer
Silver Spring, MD
01.2021 - 04.2023
- Currently provide child care for family member on a sporadic schedule .
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Balanced schedules to promote optimal rest, play and educational periods.
- Enforced rules to teach good manners and maintain safe environment.
- Communicated with parents about daily activities and any concerning behaviors.
- Secured indoor and outdoor premises to protect children.
Child Caregiver
Freelancer
Silver Spring, MD
08.2021 - 12.2021
- Had provided care for a family friend until my services were no longer needed the schedule was 3 days per week on a biweekly basis.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Enforced rules to teach good manners and maintain safe environment.
Education
Mechanical Engineering
Montgomery College
05.2023
to Mechanical Engineering
07.2022
Electrical Engineering
The Pennsylvania State University
12.2019
Skills
- Adaptability
- Attention to detail
- Collaboration talent
- Communication Skills
- Computer Profieciency
- Creativity
- Decision-Making
- Empathy
- Leadership
- Multitasking
- Organization
- People Skills
- Problem-Solving
- Report Creation
- Verbal and Written Communication
- Translation and Interpretation Services
- Responding to Difficult Customers
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Customer Retention Strategies
- Report Generation
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Understanding Customer Needs
Languages
Languages
English
Native/ Bilingual
Spanish
Professional
French
Elementary
Chinese (Mandarin)
Elementary
Timeline
Customer Service Representative
Goodeye Management
03.2023 - 04.2023
Technical Assistant
The Invisible University
02.2022 - 04.2023
Child Caregiver
Freelancer
08.2021 - 12.2021
Child Caregiver
Freelancer
01.2021 - 04.2023
Mechanical Engineering
Montgomery College
to Mechanical Engineering
Electrical Engineering
The Pennsylvania State University
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