Summary
Overview
Work History
Education
Skills
Skills & interests
Leadership Experience
Timeline
Generic

Kaseme Griffin

Morrow,GA

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

3
3
years of professional experience

Work History

88H (Cargo Specialist)

United States Army Reserves
Athens, USA
10.2022 - Current
  • Supervised air and ground transportation tasks and missions
  • Surveyed and analyzed terrain to determine ideal equipment placement for load on/load off railroad operations
  • Managed arrival and departure air control operations
  • Developed and implemented specialized procedures for customer service operations.

Ups Supervisor

United Postal Service, UPS
Atlanta, GA
07.2023 - 07.2024
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Lot Associate

Home Depot
Powder Springs, USA
06.2022 - 10.2022
  • Aided customers in vehicle loading
  • Frequently served as primary contact for customers entering and exiting the store.
  • Greeted customers and answered questions regarding store layout, product locations, and parking lot availability.
  • Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
  • Directed traffic in the parking lot to ensure safe flow of vehicles entering and exiting the premises.

Crew member

Moes Southwest Grill
Hiram, USA
03.2022 - 06.2022
  • Highlighted company values and ensured exceptional service for all guests
  • Shared training competencies with colleagues for improved skills retention
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.

Education

Army Advanced Individual Training -

04.2023

Army Transportation School Graduate -

04.2023

Army basic combat training -

01.2023

High School -

Mceachern high school
Powder Springs, GA
05.2022

Skills

  • Trained in sea crane operations
  • Trained in forklift operations
  • Strong Verbal communication
  • Problem solver
  • Adept Multitasker
  • Air traffic control
  • Customer Service
  • Sales
  • Supply Management
  • Machinery Maintenance
  • Maintenance and repair
  • Root Cause Analysis

Skills & interests

Trained in sea crane operations, Trained in forklift operations, Strong Verbal communication, Problem solver, Adept Multitasker, Air traffic control, Customer Service, Sales, Army basic combat training, 01/01/23, Army Advanced Individual Training, 04/01/23, Army Transportation School Graduate, 04/01/23

Leadership Experience

88H (Cargo Specialist), United States Army Reserves, Athens, GA, 10/01/22, Present, Managed air transportation and ground transportation activities and missions including operating forklifts and aircraft loading equipment used to maintain air movement., I am an effective team leader that has supervised improvisatory construction projects as well as reviewed disciplinary and other adverse actions and made recommendations., Surveyed and analyzed terrain to determine optimum equipment placement and use for load on/load off railroad operations, roll on/ roll off vessel operations, and sea crane operations., Operated in the arrival and departure for air control operations as well as Kalmar forklift operations, and atlas forklift operations.

Timeline

Ups Supervisor

United Postal Service, UPS
07.2023 - 07.2024

88H (Cargo Specialist)

United States Army Reserves
10.2022 - Current

Lot Associate

Home Depot
06.2022 - 10.2022

Crew member

Moes Southwest Grill
03.2022 - 06.2022

Army Advanced Individual Training -

Army Transportation School Graduate -

Army basic combat training -

High School -

Mceachern high school
Kaseme Griffin