Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kasen Stromstad

Crookston

Summary

Proficient radio service technician with strong skills in diagnosing and repairing mobile communication equipment. Committed to delivering exceptional customer service and ensuring compliance with safety standards.

Experienced with process optimization and maintaining operational efficiency. Utilizes technical skills to troubleshoot equipment and implement improvements. Knowledge of safety protocols and teamwork ensures reliable and adaptable performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Process Technician 5

American Crystal Sugar Company
Crookston, MN
09.2025 - Current
  • Operated and maintained equipment to ensure optimal performance and efficiency
  • Monitored production processes for adherence to safety and quality standards
  • Assisted in troubleshooting equipment malfunctions to minimize downtime
  • Conducted routine inspections and preventive maintenance on machinery
  • Documented production data accurately to support quality control initiatives
  • Participated in training sessions to improve technical skills and knowledge
  • Troubleshot technical issues, implementing solutions to maintain a smooth production process.
  • Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.

Radio service technician

Stones Mobile Radio
Grand Forks, ND
01.2025 - 08.2025
  • Diagnosed and repaired mobile radio communication equipment.
  • Installed and configured new radio systems for clients.
  • Assisted in troubleshooting technical issues during service calls.
  • Maintained accurate records of service requests and completed work.
  • Collaborated with team members to enhance customer service experiences.
  • Educated clients on proper equipment usage and maintenance procedures.
  • Utilized diagnostic tools to identify system malfunctions effectively.
  • Ensured compliance with safety standards during all technical operations.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Performed onsite repair of equipment at customer locations.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Conducted service appointments to diagnose and fix problems.
  • Examined previously completed work for accuracy.
  • Logged services performed in the service ticket system.
  • Installed new systems according to manufacturer specifications.
  • Trained new team members on service processes to increase productivity.
  • Set up and operated mechanical and manual tools and equipment.

Education

High School Diploma -

Fisher Secondary School
Fisher, MN
05-2024

Skills

  • Customer service
  • Problem diagnosis
  • Time management
  • Technical troubleshooting
  • Clear communication
  • Equipment installation
  • Record keeping
  • Equipment maintenance
  • Mechanical tools
  • Heavy lifting
  • Equipment inspection
  • Electrical systems
  • Work with minimal supervision
  • Power tool proficiency
  • Hand tools proficiency
  • Preventive Maintenance
  • Equipment troubleshooting
  • Chemical handling

Certification

AWS D1.1

4g Welding certificate

ACSC Lift truck Certfiication

Timeline

Process Technician 5

American Crystal Sugar Company
09.2025 - Current

Radio service technician

Stones Mobile Radio
01.2025 - 08.2025

High School Diploma -

Fisher Secondary School
Kasen Stromstad