Audrey LeBeauf
Magnolia,TX
Summary
Dynamic Network Maintenance Technician with extensive experience at Comcast, excelling in network configuration and advanced troubleshooting. Proven track record in enhancing system performance and reliability while fostering strong customer relationships. Adept at team building and employee training, driving operational excellence and service uptime.
Overview
29
29
years of professional experience
Work History
Network Maintenance Technician 4-5
Comcast
Houston, TX
11.2017 - Current
- - Maintain and expand network systems to improve performance and reliability - Plan and test network equipment upgrades - Configure routing and switching hardware - Troubleshoot outages and perform fiber repair
Communications Technician 1-4
Comcast
Houston, TX
08.2014 - 11.2017
- - Installed and maintained TV, voice, and data systems - Built strong customer relationships and resolved concerns - Trained and supported new technicians - Maintained service uptime by resolving network outages
Youth Services Supervisor
Fort Eustis Youth Services
Newport News, VA
09.1996 - 03.2000
- Designed sports fields for Army, Navy, and youth programs - Supervised soldiers assigned for behavioral duties - Promoted team structure, discipline, and accountability
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ07-2027
Skills
- Project management
- Data analysis
- Financial reporting
- Customer service
- Team building
- Employee training
- Strong work ethic
- Customer service expert
- Fast learner
- Network configuration and architecture
- An analytical and critical thinker
- Very detail-oriented
- Advanced troubleshooting
- Staff training and development
- Fiber optics
- Leadership and team supervision
- Behavior management and delegation
- Leadership and team supervision
- Behavior management and delegation
Accomplishments
- Completed a three-month maintenance supervisor internship
Timeline
Network Maintenance Technician 4-5
Comcast
11.2017 - Current
Communications Technician 1-4
Comcast
08.2014 - 11.2017
Youth Services Supervisor
Fort Eustis Youth Services
09.1996 - 03.2000
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Ailine KofeloaAiline Kofeloa
Tech Support Customer Service at ComcastTech Support Customer Service at Comcast
Jerry FennellJerry Fennell
Regional Fiber Tech at ComcastRegional Fiber Tech at Comcast
Jessica HurdJessica Hurd
SR. Residential Installation Technician at ComcastSR. Residential Installation Technician at Comcast
Kimberly McGillicuddyKimberly McGillicuddy
Advanced Project Manager at ComcastAdvanced Project Manager at Comcast
Lindsay PorterLindsay Porter
Marketing Director at Chick-fil-AMarketing Director at Chick-fil-A