Michael Peake

I am a Network Maintenance Technician with a proven track record at Comcast, enhancing network reliability and customer satisfaction through expert system troubleshooting and effective team work. Helped fiber splicing and mentoring junior technicians, significantly boosting team productivity. Recognizing solutions in network maintenance and safety skills, consistently having good performance metrics. I have a good background in maintaining and troubleshooting network infrastructure. Proven ability to ensure optimal network performance and uptime. Demonstrate good skills in network diagnostics and preventive maintenance. I put forth ideas to help in problem solving of network issues. I work great with other teammates in keeping the plant up and running proficiently. Making sure customers and plant has as little as possible downtime. I have worked with long hours with storm restoration and fiber cuts. Put customers first. I am familiar with the use of computers and programs used in the maintenance field.

I won a Circle of Success award for best tech for the year in the Big South region for customer satisfaction. I was presented the award at the award ceremony in Philadelphia.