Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasey Boone

Cape Coral,FL

Summary

Organized Patient Service Representative with 30 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Knowledgeable in medical terminology and scheduling. Dedicated administrative professional well-versed in communication and team building. Ready to bring years of relevant work experience to the team.

Overview

17
17
years of professional experience

Work History

Patient Service Representative

Tyson Eye
Cape Coral, FL
02.2022 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used company specific software to schedule over 90 appointments per day.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.

Healthcare Researcher

Global HR Research LLC
Fort Myers, FL
05.2021 - 01.2022
  • Gathered and organized information for employment purposes.
  • Collaborated with staff to develop and implement best practices and accomplished all team goals.
  • Prioritized and worked on multiple project under strict deadlines in fast-paced environment.
  • Reviewed physician's orders and gathered needed documents from providers.
  • Made over 70 phone calls day via Business to Business management.

MRI Technologist

Lee County VA Healthcare Center
Cape Coral, FL
07.2015 - 05.2021
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated MRI equipment to capture, develop and produce diagnostic images.
  • Prepared and administered contrast materials,
  • Submitted and kept detailed patient records.
  • Scheduled exams using CPRS VA specific software to obtain best work flow possible.

Senior MRI Technologist

Danbury Hospital
Danbury, CT
01.2004 - 11.2013
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
  • Handled private and confidential information in compliance with hospital policies and procedures
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation

Education

Bachelor of Science - Community Health Services

St. Joseph"s College
Patchogue, NY
06.1996

Skills

  • Interpreting Physician Orders
  • Resolving Problems
  • Documenting and Recording Information
  • Patient Interviewing Skills
  • Building Rapport and Credibility
  • Administrative and Office Support
  • Calm and Effective Under Pressure
  • Knowledge of Community Services and Programs
  • Registration and Scheduling

Timeline

Patient Service Representative

Tyson Eye
02.2022 - Current

Healthcare Researcher

Global HR Research LLC
05.2021 - 01.2022

MRI Technologist

Lee County VA Healthcare Center
07.2015 - 05.2021

Senior MRI Technologist

Danbury Hospital
01.2004 - 11.2013

Bachelor of Science - Community Health Services

St. Joseph"s College

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Kasey Boone