Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Flooring Sales Associate/ Furniture Manager
Carpet Weavers
Decatur, IL
01.2022 - Current
Processed returns, exchanges, and refunds in accordance with company policies.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Ensured that all merchandise was properly displayed according to company guidelines.
Ordered all office supplies
Developed long-term relationships with customers by providing excellent customer service.
Assisted customers with pricing and ordering of flooring products.
CNA
Decatur Rehabilitation Health Care Center
Decatur, IL
04.2021 - 12.2021
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Monitored food intake and output as directed by nursing staff.
Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Provided emotional support to family members during difficult times.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Transported residents within the facility as needed.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Newborn Photographer
Bella Baby Photography
Decatur, IL
04.2016 - 03.2020
Adhered to safety standards when handling newborns during photo sessions.
Performed pre-session consultations with clients to discuss expectations and preferences.
Attended workshops and seminars to enhance professional skillset.
Kept detailed logs of all photo shoots including the number of photos taken, camera settings used.
Edited digital images using Adobe Photoshop and Lightroom software programs.
Provided customer service.
Education
High School Diploma -
Mt. Zion High School
Mt. Zion, IL
05-2006
Skills
Flooring knowledge
Payment handling
Customer Assistance
Item Ticketing and Pricing
Reliable and Responsible
Project management abilities
Professionalism
Decision-Making
Speech Clarity
Time Management
Special Order Coordination
Excellent Written and Verbal Communication
Adaptability and Flexibility
Team Collaboration
Multitasking
Timeline
Flooring Sales Associate/ Furniture Manager
Carpet Weavers
01.2022 - Current
CNA
Decatur Rehabilitation Health Care Center
04.2021 - 12.2021
Newborn Photographer
Bella Baby Photography
04.2016 - 03.2020
High School Diploma -
Mt. Zion High School
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