Kasey Curran
Barto,PA
Summary
Adept in customer service and payment processing, I excel in fast-paced environments, evidenced by my tenure at Union Jacks The Ole Congo Hotel. My knack for multitasking and organizational abilities have significantly contributed to my professional growth, mentoring new staff and managing transactions efficiently, showcasing my reliability and strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LINE COOK, SERVER, Current BARTENDER
Union Jacks The Ole Congo Hotel
06.2020 - Current
- Key-holder of restaurant and responsible for opening/closing of the building.
- Accurately track inventory to maintain correct food and beverage menu.
- Developed strong working relationships with customers and staff.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Trained and mentored new team members in proper bar operations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
CASHIER
McDonald's
09.2019 - 06.2020
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Supported other departments within the store by providing assistance when needed.
Education
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION
Reading Area Community College
Reading, PA05.2024
TECHNOLOGY CERTIFICATION - BUSINESS, MANAGEMENT, AND ENTREPRENEURSHIP
Berks Career and Technology Center
Leesport, PA06.2023
HIGH SCHOOL DIPLOMA -
Boyertown Area Senior High
Boyertown, PA06.2023
Skills
- Customer Service
- Strong multitasking
- Highly reliable
- Payment Processing
- Organizational ability
- Purpose-driven
- Cleaning and organization
Certification
- ServSafe
- RAMP Certification
- OSHA Certification
Timeline
LINE COOK, SERVER, Current BARTENDER
Union Jacks The Ole Congo Hotel
06.2020 - Current
CASHIER
McDonald's
09.2019 - 06.2020
TECHNOLOGY CERTIFICATION - BUSINESS, MANAGEMENT, AND ENTREPRENEURSHIP
Berks Career and Technology Center
HIGH SCHOOL DIPLOMA -
Boyertown Area Senior High
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION
Reading Area Community College
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