Alexandra Mason
Hillsboro
Summary
Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service establishments. Currently seeking job opportunities outside the restaurant industry, where their is always more room to move up inside the industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Server/Line Cook
Rooster's
09.2022 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Porch
12.2020 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/Manager on Duty
Butterbee's Grille
03.2018 - 11.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Server/Bartender
Dakota's Roadhouse
02.2015 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Hillsboro High School
Hillsboro, OH05-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
Certification
- Advanced Scuba Diving Certification (2015)
- TIPS Collected Certification (2024)
Timeline
Bartender/Server/Line Cook
Rooster's
09.2022 - 09.2024
Bartender
The Porch
12.2020 - 06.2022
Bartender/Manager on Duty
Butterbee's Grille
03.2018 - 11.2020
Server/Bartender
Dakota's Roadhouse
02.2015 - 03.2018
High School Diploma -
Hillsboro High School
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