Associate of Applied Science - Information Technology
Central Georgia Technical College
Warner Robins, GA05-2024
Kasey Dowdy
IT Professional | Life Insurance Agent
Tennille,GA
Summary
Recent Graduate with an Associate of Applied Science in Information Technology, eager to re-enter the workforce after serving as a full-time caregiver to my special needs child for several years. Skilled in network administration, hardware installation, and technical troubleshooting. i am adaptable, quick to learn, and motivated to provide effective technical support. seeking an opportunity to leverage my dedication and IT knowledge in a professional environment while continuing to develop and grow within the tech industry.
Skills
- Technical Support & Troubleshooting
- Network Administration
- Help Desk Operations
- Adaptability & Critical Thinking
- Hardware & Software Installation
- Confidentiality & Attention to Detail
- Windows Proficiency & Linux Knowledge
- HTML & Java
- ADHD support
- Emotional regulation support
- Patience and tact
- Autism spectrum
- Multitasking and organization
Education
State License (GA) - Life Insurance Agent
ExamFX
01-2025
Work History
Special Needs Child Caregiver
Self-employeed
2008 - 2025
- Provided full-time care and supervision for my special needs child ensuring their physical and emotional well-being.
- Coordinated and attended therapy appointments, facilitated medication schedules, and worked closely with healthcare providers to address developmental and behavioral challenges.
- Developed adaptive solutions to routines to create a supportive, structured environment to manage day-to-day needs.
- Balanced caregiving duties while learning and acquiring new skills in IT, preparing for re-entry into the workforce.
Currency Processing Teller
BB&T
2007 - 2008
- Collaborated with team members to streamline operational procedures and improve workflow efficiency.
- Maintained a secure working environment by adhering to strict cash handling policies and procedures.
- Increased accuracy in cash counts by diligently utilizing currency counting machines and manual verification methods.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Bank Teller
BB&T
2006 - 2007
- Processed customer transactions accurately and efficiently, ensuring high levels of service.
- Maintained cash drawer integrity through diligent balancing and reconciliation procedures.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
Proof Operator
BB&T
2005 - 2006
- Operated proofing equipment to ensure accuracy in checks and balances.
- Collaborated with team members to streamline daily operations and enhance efficiency.
- Maintained accurate records of transactions, ensuring timely reporting and documentation.
- Collaborated with team members to consistently achieve department goals and deadlines.
- Increased efficiency by implementing time-saving strategies while maintaining strict adherence to quality standards.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursPaid time offHealthcare benefitsPaid sick leave401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Happiness is when what you think, what you say, and what you do are in harmony.
Mohandas Gandhi
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