Provides essential support to supervisors, program teams, and other staff, ensuring smooth day-to-day operations with responsibilities spanning documentation, client services, data management, and programmatic support
Maintain accurate up-to-date records and program documentation
Attend and participate in meetings, supervisor sessions, and outreach events
Provide telephone coverage, respond to inquiries, and maintain high quality customer service
Work cohesively with supervisors, other professionals and partner agencies
Follow Agency and DCFS policies, procedures, HIPPA guidelines, and ethical standards; consult supervisors before making child abuse reports
ADMINISTRATIVE ASSISTANT, BODY WORN CAMERA DIVISION, DPS
DEPARTMENT OF PUBLIC SAFETY
, Arizona
07.2021 - 09.2025
Redacts and reviews video footage and audio files including body worn camera, dash cam, surveillance, officer interviews, 911 calls and dispatch
Receives and disseminates incoming mail and public records requests
Provides customer service assistance in public services center
Process financial transactions with focus and extreme accuracy and accountability
Review documents for completeness and accuracy, compose and respond in writing to inter-department and public entities
Work closely and professionally with employees and public
Learn job related material primarily through oral instruction and observation to effectively perform job duties
Continuously attempt to streamline processes, improve operations, decrease turnaround times, eliminate duplication of efforts, and work cooperatively to provide quality customer service
Exercise independent initiative, judgment, and problem solving/conflict resolution tactics while working within rapidly evolving time constraints and deadlines
Responds to requests from attorneys and other government agencies to accommodate their needs in accordance with DPS policy, state and federal laws
Participated in interview panels for future employee recruitment
STATE OF ARIZONA
ADMINISTRATIVE ASSISTANT, CENTRAL STATE REPOSITORY SECTION, DPS
DEPARTMENT OF PUBLIC SAFETY
, Arizona
Performed complex analysis of court documentation and detailed data entry including updating criminal records
Processing of arrest record corrections
Assisting law enforcement of serving and clearing arrest warrants
Coordinates, monitors, and provides assistance with programs, projects, and budgets
Prioritizes and tracks time-sensitive events and assignments to ensure timely completion
Establishes, updates, and maintains manual and automated filing systems to store and track records/information
Trains personnel in various subjects related to assigned area's operations
Independently perform administrative assignments with high degree of accuracy and under minimal supervision
Participated in interviewing panels for future employee recruitment
STATE OF ARIZONA
STUDENT TEACHER, SECOND GRADE
GARDEN LAKES ELEMENTARY
08.2018 - 12.2018
Collaborated with coworkers to develop lesson plans.
Individualized lessons according to students' interests, strengths, and needs.
Communicated with families in person and with a weekly newsletter.
Participated in parent-teacher conferences.
Implemented lesson plans for all academic areas based on the Common Core curriculum.
Assessed students using data charts
Participated in the IEP team process and helped to implement individualized special education interventions.
PENDERGAST DISTRICT
STUDENT SERVICES ASSOCIATE
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
, Arizona
08.2012 - 07.2014
All basic front office duties including: customer service, scheduling appointments, answering multi-line phones and redirecting calls, organizing events on campus for students, creating spreadsheets and other computer related documents delegated by Supervisor
Timeline
ADMINISTRATIVE ASSISTANT, PRC DEPARTMENT, DCF
DEPARTMENT FOR CHILDREN AND FAMILIES
11.2025 - Current
ADMINISTRATIVE ASSISTANT, BODY WORN CAMERA DIVISION, DPS
DEPARTMENT OF PUBLIC SAFETY
07.2021 - 09.2025
STUDENT TEACHER, SECOND GRADE
GARDEN LAKES ELEMENTARY
08.2018 - 12.2018
STUDENT SERVICES ASSOCIATE
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
08.2012 - 07.2014
ADMINISTRATIVE ASSISTANT, CENTRAL STATE REPOSITORY SECTION, DPS