Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Driftwood Bar & Grill
5970 Croton Hardy DR Newaygo, MI
07.2014 - 09.2015
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded transactions in MICROS system to deliver prompt service.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Bartender
Seekers Roadhouse
4425 14 Mile RD Rockford, MI
02.2014 - 06.2014
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Server
Olive Garden
3030 Alpine AVE Walker, MI
08.2012 - 12.2013
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Assertively upsold alcoholic beverages, appetizers and desserts.
Delivered quality service by providing a warm and welcoming environment.
Assisted co-workers whenever possible.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Upheld highest standard for cleanliness of glass and silverware.