Carli Bailey
Server/Bartender
Dearborn,MI
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Super dependable with very open availability and extremely experienced in restaurant and banquet bartending and serving.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Server
Driftwood Bar And Grill
Novi, MI
06.2022 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender/Server
BYC (Belleville Yacht Club)
Belleville, MI
04.2021 - 06.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Banquet bartending and serving experience when club held events and parties.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Set up glassware, liquor and other necessary supplies for special events.
Bartender/Server
Sheraton Detroit Metro Airport Hotel
Romulus, MI
10.2017 - 04.2021
- Increased sales significantly by upselling higher-end products to customers.
- In charge of cash drawers and cash drops.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Worked in room service and amenities for guests.
- Banquet Bartending experience.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Set up glassware, liquor and other necessary supplies for special events.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
Restaurant Bar Manager
Applebee's Neighborhood Grill & Bar
Dearborn Heights, MI
10.2015 - 09.2017
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Decreased labor cost by analyzing team members' strengths versus customer flow, hiring skilled bartenders and adjusting schedule appropriately.
- Closed out cash register and prepared cashier report at close of business.
- In charge of bar inventory weekly.
- Liquor/beer and wine orders promptly according to par for restaurant.
- Cooking experience and in charge of kitchen staff when kitchen manager is not there.
Bartender/Server
Applebee's Neighborhood Grill & Bar
Dearborn Heights, MI
10.2013 - 10.2015
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights and weekends.
Education
High School Diploma -
Wayne Memorial High School
Wayne, MI 09.2007 - 06.2011
Skills
Beverage preparation
High-volume dining
Hospitality service expertise
Order accuracy
Timeline
Server
Driftwood Bar And Grill
06.2022 - Current
Bartender/Server
BYC (Belleville Yacht Club)
04.2021 - 06.2022
Bartender/Server
Sheraton Detroit Metro Airport Hotel
10.2017 - 04.2021
Restaurant Bar Manager
Applebee's Neighborhood Grill & Bar
10.2015 - 09.2017
Bartender/Server
Applebee's Neighborhood Grill & Bar
10.2013 - 10.2015
High School Diploma -
Wayne Memorial High School
09.2007 - 06.2011