Kasey Hedrick
Arlington,TX
Summary
Dedicated Hospitality Professional with extensive experience in delivering exceptional customer service in fast-paced environments. Proficient in managing inquiries, adhering to health and safety standards, and maintaining organized workspaces. Strong teamwork and adaptability skills enable effective support for team members and proactive issue resolution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Restaurant Server
Chef Kenny's Chop House Burgers
05.2024 - 08.2024
- Streamlined customer transactions through efficient point-of-sale system usage.
- Ensured accurate cash and credit handling at the cash register.
- Welcomed customers and promptly addressed their needs upon entry.
- Maintained high accuracy for cash, check, and credit card transactions.
- Assisted customers with purchases, item location, and reward program enrollment.
- Restocked and organized merchandise to enhance front lane presentation.
Server
Shady Valley Country Club
05.2023 - 08.2023
- Enhanced customer satisfaction through exceptional service in fast-paced dining.
- Ensured food quality and presentation by assisting in preparation tasks.
- Maintained organized and clean dining areas for optimal guest experiences.
- Streamlined order delivery by collaborating effectively with kitchen staff.
- Utilized POS system for efficient order management and billing.
Barista Shift Lead
Dutch Bros
08.2021 - 03.2023
- Maintained optimal inventory levels by effectively managing supply orders.
- Enhanced guest experiences through prompt, exceptional customer service solutions.
- Mastered ingredients and recipes for diverse specialty drink offerings.
- Ensured cleanliness by restocking and sanitizing workstations consistently.
- Crafted high-quality espresso beverages by adhering to standardized recipes.
Babysitter
Various Friends/Family
04.2021 - Current
- Enhanced child safety by providing vigilant supervision during diverse activities.
- Fostered child development through tailored recreational activities meeting individual needs.
- Strengthened parent relationships by effectively communicating children's progress and concerns.
- Boosted satisfaction by adapting care to children's evolving needs and family preferences.
- Secured repeat bookings and referrals by establishing trustful family relationships.
Dog Sitter
Various Friends/Family
05.2023 - Current
- Enhanced pet well-being through attentive care and companionship during visits.
- Promoted safety by ensuring regular exercise and engaging playtime activities.
- Maintained cleanliness in feeding areas and sleeping quarters for pets.
- Coordinated schedules with owners for consistent walks, feeding, and grooming sessions.
- Provided daily updates to pet owners, addressing concerns and behavior changes.
- Adhered to specific pet care instructions, dietary needs, and medication schedules.
Delivery Driver
DoorDash
05.2025 - Current
- Achieved high customer satisfaction through effective communication and problem-solving skills.
- Ensured timely delivery of food orders to enhance customer experience.
- Managed simultaneous deliveries while meeting strict deadlines consistently.
- Delivered packages efficiently to customer doorsteps and business locations.
- Enhanced customer satisfaction by maintaining accurate delivery schedules.
Education
Bachelor of Science - Nursing
University of Mary Hardin-Baylor
Belton, TX05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Stocking and inventory
Certification
- Certified CPR/AED, American Heart Association - July 2023-July 2025
Timeline
Delivery Driver
DoorDash
05.2025 - Current
Cashier/Restaurant Server
Chef Kenny's Chop House Burgers
05.2024 - 08.2024
Server
Shady Valley Country Club
05.2023 - 08.2023
Dog Sitter
Various Friends/Family
05.2023 - Current
Barista Shift Lead
Dutch Bros
08.2021 - 03.2023
Babysitter
Various Friends/Family
04.2021 - Current
Bachelor of Science - Nursing
University of Mary Hardin-Baylor