Kasey Jones
Cheyenne,WY
Summary
Dynamic professional with a proven track record at Lowes Distribution Center, showcasing exceptional customer service and leadership qualities. Excelled in fostering team collaboration and safety, significantly contributing to operational efficiency. Skilled in problem-solving and time management, adept at enhancing customer satisfaction and streamlining processes. Demonstrates a strong ability to train and mentor, ensuring high-quality service standards. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Team Member
Lowes Distribution Center
10.2015 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Sales and Delivery
Castleberry Furniture
06.2012 - 08.2013
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Efficiently planned routes for optimal time management and fuel conservation.
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
- Enhanced customer satisfaction by providing timely and accurate delivery of packages.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
Education
No Degree - Kinesiology
Texas A&M University
College Station, TX05.2014
High School Diploma -
Lufkin High School
Lufkin, TX05.2010
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Decision-making capabilities
- Computer Skills
- Safety understanding
- Heavy Lifting
- Organizing Work Stations
- Goal Setting and Achievement
- Product Knowledge
- Training and mentoring
- Sales expertise
- Facility Cleaning
- Area and Facility Cleaning
- Equipment Operation
- Quality Inspections
- Multitasking
- Active Listening
- Time Management
- Team building
- Organizational Skills
- Decision-Making
Accomplishments
Team Member The Month
Department Ambassador
Safety Committee
OJT
S.M.A.R.T. Star Awards
Timeline
Team Member
Lowes Distribution Center
10.2015 - Current
Sales and Delivery
Castleberry Furniture
06.2012 - 08.2013
No Degree - Kinesiology
Texas A&M University
High School Diploma -
Lufkin High School
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