Kasey Mayfield
San Antonio,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Curriculum Coach
Great Hearts Live Oak
09.2022 - 05.2026
- Developed resources for educators that supported differentiated instruction.
- Provided support to teachers in developing lesson plans and assessment tools.
- Utilized evidence-based approaches when making decisions about educational programming.
- Mentored new teachers in effective classroom management and instructional techniques.
- Developed assessment tools to measure student engagement and academic progress.
- Built and delivered learning content according to priority and scope.
- Managed multiple concurrent projects and consulted across organizations to determine objectives.
Team Lead
Great Hearts Live Oak
08.2022 - 05.2026
- Supervised the daily work of staff to ensure work prioritization and quality.
- Delegated tasks to team members according to project requirements and employee strengths.
- Mentored and coached team members to ensure successful performance.
- Led instructional team in implementing curriculum enhancements to improve student engagement.
- Mentored staff on best practices for classroom management and instructional strategies.
Lead Teacher
Great Hearts Live Oak
08.2020 - 05.2026
- Established positive relationships with parents by engaging them in their child's education.
- Created and maintained a positive learning environment for all students, including those with special needs.
- Followed licensing guidelines and company standards to optimize daily care of children.
- Mentored new teachers, fostering professional growth and instructional effectiveness.
- Led curriculum development to enhance student engagement and academic performance.
Assistant Teacher
Great Hearts Northern Oaks
10.2017 - 05.2020
- Assisted teachers with lesson plans and classroom activities, while encouraging student participation.
- Developed and maintained consistent, positive relationships with children.
- Cleaned classrooms and organized instruction materials in appropriate locations.
Education
Bachelor of Science (B.S.) - Interdisciplinary Studies
Texas A&M San Antonio
05.2016
Skills
- Teacher Training
- Performance Evaluation
- Critical Thinking
- Data Analysis
- Pedagogical Skills
- Decision Making
- Growth Mindset
- Ethical Conduct
- Individualized Instruction
- Problem Solving
- Instructional Materials
- Formative Assessment
- Adaptability
- Instructional Coaching
- Instructional coaching
- Standards alignment
- Growth mindset
- Student engagement
- Collaborative learning
Certification
- AI Professional Training - July 2026
Timeline
Curriculum Coach
Great Hearts Live Oak
09.2022 - 05.2026
Team Lead
Great Hearts Live Oak
08.2022 - 05.2026
Lead Teacher
Great Hearts Live Oak
08.2020 - 05.2026
Assistant Teacher
Great Hearts Northern Oaks
10.2017 - 05.2020
Bachelor of Science (B.S.) - Interdisciplinary Studies
Texas A&M San Antonio