Summary
Overview
Work History
Education
Skills
References
Timeline
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KASEY ROOP

Kodak,TN

Summary

Reliable healthcare worker offers compassionate, quality care in a variety of medical settings. Skilled in evaluating patients' progress, organizing patient records, and providing emotional support. Adept at providing assistance with therapeutic exercises, wound care, and basic medical procedures. Proficient in administering medications and preparing medical equipment.

Overview

7
7
years of professional experience

Work History

Doctors Technician

Stanton Optical
Knoxville
11.2023 - Current
  • Verified insurance coverage for patient visits and procedures
  • Performed work accurately and thoroughly, managing time pressure and patient volume
  • Complied with HIPAA regulations related to confidentiality of patient information
  • Conducted frame styling sessions with patients to help them select appropriate eyewear options
  • Proficient in the use of diagnostic equipment such as autorefractors, tonometers, retinoscopes, and lensometers
  • Supported contact lens exams by demonstrating contact lens care and maintaining trial inventory
  • Provided excellent customer service by greeting patients warmly and answering questions regarding products or services
  • Dispensed eyeglasses according to prescribed measurements and specifications
  • Inspected eyeglass frames for defects prior to dispensing to customers

Diagnostic Technician

Baptist Eye Surgeons
Knoxville
04.2022 - 07.2023
  • Greeted incoming patients by conducting pretests, documentation and intake
  • Handled and filed patient records in accordance with practice standards and HIPAA
  • Assisted optometrists with patient care and testing, including visual acuity, refraction, and ocular health evaluations
  • Organized exam rooms between appointments to ensure they are clean and ready for use
  • Performed work accurately and thoroughly, managing time pressure
  • Conducted visual field tests to measure field of vision

Medical Assistant

Tennessee Orthopedics
Knoxville
11.2021 - 03.2022
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
  • Stocked supplies and instruments for examination rooms
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Scheduled appointments and maintained patient records

Medical Assistant

Knoxville Center for Dermatology And Plastic Surgery
Knoxville
02.2021 - 10.2021
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
  • Stocked supplies and instruments for examination rooms
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Conducted pre-authorizations and referrals to meet third-party insurer requirements
  • Educated patients about their conditions and treatments

Phlebotomist

LeConte Medical Center
Sevierville
05.2018 - 01.2021
  • Successfully drew blood from patients of all ages and skill levels in a timely manner
  • Performed venipuncture procedures with accuracy and precision
  • Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently
  • Maintained excellent communication skills to provide comfort for patients during the collection process
  • Proficiently operated centrifuges, microscopes, pipettes, syringes, diluters, analyzers, computers, and other lab equipment as needed
  • Answered patient questions regarding collection techniques and offered additional resources on collection process
  • Built the ability to recognize and respond to difficult or unusual patient situations
  • Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods
  • Drew blood from capillaries by dermal puncture, such as heel, and finger stick methods
  • Transported specimens and fluid samples from collection sites to laboratories
  • Trained medical personnel in phlebotomy techniques and laboratory processes

Patient Care Nursing Assistant

LeConte Medical Center
Sevierville
05.2017 - 05.2018
  • Prepared rooms prior to arrival of incoming patients, ensuring all items were stocked appropriately
  • Provided direct patient care, including bathing, dressing and feeding patients
  • Performed vital signs checks such as temperature, pulse rate, respiration rate and blood pressure readings
  • Followed established protocols when dealing with emergency situations
  • Participated in team meetings to discuss best practices for patient care
  • Answered patient call signals, signal lights or bells to determine patient needs
  • Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables, and stretchers
  • Explained medical instructions to patients and family members

Education

COMPLETED ONE YEAR OF -

Roane State Community College
Oak Ridge, TN
01.2017

DIPLOMA -

South Doyle High
Knoxville, TN
05.2016

Medical Coding

Walters State Community College
Morristown, TN

Skills

  • Diagnostic Equipment Operation
  • Inventory Management
  • Data Entry
  • Specimen Preparation
  • Patient Flow Management
  • Procedure Assistance
  • HIPAA Compliance
  • Diagnostic Imaging
  • Customer Education
  • Contact Lens Fitting
  • Optical Dispensing
  • Electronic Health Records

References

References available upon request

Timeline

Doctors Technician

Stanton Optical
11.2023 - Current

Diagnostic Technician

Baptist Eye Surgeons
04.2022 - 07.2023

Medical Assistant

Tennessee Orthopedics
11.2021 - 03.2022

Medical Assistant

Knoxville Center for Dermatology And Plastic Surgery
02.2021 - 10.2021

Phlebotomist

LeConte Medical Center
05.2018 - 01.2021

Patient Care Nursing Assistant

LeConte Medical Center
05.2017 - 05.2018

COMPLETED ONE YEAR OF -

Roane State Community College

DIPLOMA -

South Doyle High

Medical Coding

Walters State Community College

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