Kasey Rose
Apple Valley,California
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, Assisting veterinarians in exams rooms, and in treatment, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Enjoys working with clients and their pets as a receptionist, patient and kind.
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
14
14
years of professional experience
Work History
Professional Pet Groomer
Paw Perfection Pet Grooming
2015.05 - 2023.09
- As the business owner, we received multiple awards from the city and community for the salon's professional services, and outstanding customer service.
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
Veterinary Technician & Receptionist
Valley Animal Hospital
2014.04 - 2015.04
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administered medications to animals in treatment and documented changes in condition.
Veterinary Technician & Receptionist
Perris Valley Veterinary Clinic
2010.01 - 2014.04
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Education
Certificate & Diploma - Medical Assisting
Kaplan College
Riverside11.2011
High School Diploma -
Apple Valley High School
Apple Valley, CA06.2008
Skills
- Patience and Empathy
- Appointment Scheduling
- Attention to Detail
- Customer Service Excellence
- Cleanliness and Organization
- Animal Handling Expertise
- Pet Grooming Techniques
- Honest and Dependable
- Critical Thinking
- Continuing Education Commitment
Timeline
Professional Pet Groomer
Paw Perfection Pet Grooming
2015.05 - 2023.09
Veterinary Technician & Receptionist
Valley Animal Hospital
2014.04 - 2015.04
Veterinary Technician & Receptionist
Perris Valley Veterinary Clinic
2010.01 - 2014.04
Certificate & Diploma - Medical Assisting
Kaplan College
High School Diploma -
Apple Valley High School
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