Kasey T. Foran
Sarasota
Summary
Motivated and dedicated professional with a strong background in sales, customer service, and marketing, eager to contribute to a dynamic team. Proven ability to drive results and enhance customer satisfaction through effective communication and relationship-building skills. Seeking an opportunity to leverage expertise in a challenging role that fosters growth and development. Excited about the potential to collaborate with a forward-thinking company and make a meaningful impact.
Overview
10
10
years of professional experience
Work History
Receptionist
Allcare Medical Centers, P. C
02.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
CUSTOMER SERVICE REPRESENTATIVE
Trulieve Inc.
01.2022 - 07.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Assisted with training and mentoring new team members.
- Provided account information to customers and explained bill service policies and customer rights.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Developed positive relationships with customers through friendly interactions.
- Assisted customers with product selection by providing detailed information about available products and services.
- Complied with corporate and regulatory policies regarding information confidentiality and privacy.
SALES SPECIALIST
Verizon
01.2020 - 11.2021
- Identified issues, analyzed information, and provided solutions to problems
- Created goals for myself to achieve higher standards
- Worked to maintain an outstanding attendance record; consistently arriving at work on time and eager.
- Carried out day-to-day duties accurately and efficiently
- Made the most out of every opportunity to result in making sales that helped our customers best
DELI CLERK, CASHIER, SEAFOOD CLERK
Detwilers Farmers Market
05.2016 - 09.2019
- Used equipment to process and produce meats and other miscellaneous frozen foods
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Order and purchase equipment and supplies
- Compute and record totals of transactions
- Negotiate with representatives from supply companies to determine order details
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Helped customers directly and in a timely manner
RESEARCH SPECIALIST AND MARKETING SPECIALIST
Nielsen Scarborough Research
08.2015 - 05.2016
- Prepare reports of findings, illustrating data graphically, and translating complex findings into written text
- Collect and analyze data on customer demographics, preferences, needs, and buying habits
- Monitor industry statistics and follow trends in trade literature
- Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and others.
- Seek and provide information to help companies determine their position in the marketplace
- Thus to identify potential markets and factors affecting product demand
- Forecast and track marketing and sales trends, analyzed and collected data
Education
DIPLOMA -
Sarasota High School
Sarasota, FL08.2013
Skills
- Installation
- Customer and Personal Service
- Communications and Media
- Food Production
- Judgment and Decision Making
- Administration and Management
- Complex Problem Solving
- Instructing
- Troubleshooting
- Time management
- Telephone skills
- File management
- Data inputting
- Appointment scheduling
- Typing speed
- Technical support
Timeline
Receptionist
Allcare Medical Centers, P. C
02.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
Trulieve Inc.
01.2022 - 07.2023
SALES SPECIALIST
Verizon
01.2020 - 11.2021
DELI CLERK, CASHIER, SEAFOOD CLERK
Detwilers Farmers Market
05.2016 - 09.2019
RESEARCH SPECIALIST AND MARKETING SPECIALIST
Nielsen Scarborough Research
08.2015 - 05.2016
DIPLOMA -
Sarasota High School
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