Mirwais Jalili
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Front Desk (Receptionist)
Harvard Square Hotel
05.2024 - 12.2024
- Managed guest reservations using the Maestro operating system
- Authorized guest credit cards
- Facilitated guest check-ins and check-outs
- Compiled housekeeping reports
- Answered and directed phone calls
Logistic Manager
International Organization for Migration (IOM)
04.2023 - 02.2024
- Responsible for directing and overseeing all executive, financial and human operations of the company
- Key responsibilities include:
- Project Management: Planning, monitoring and ensuring projects are completed on time and within budget
- Human Resources Management: Recruiting, training and leading teams to execute projects in the best possible way
- Financial Management: Preparing and monitoring budgets, financial reporting and cost management
- Safety and Legal Compliance: Ensuring compliance with building codes and safety principles in all projects
- Customer and Supplier Engagement: Managing contracts, maintaining relationships with customers and suppliers to execute projects
Manager
Haroon Masoud Logistic Company
01.2017 - 01.2020
- Performing Responsible for coordinating and overseeing all activities related to the transportation, storage and distribution of materials and supplies required by the company
- And planning and resolving issues during project activities
- Manage and maintain strong relationships with a portfolio of customers, ensuring their needs are understood and addressed
- Communicate with clients via telephone, email, and in person to provide information, troubleshoot issues, and offer tailored solutions
- Respond to inquiries and resolve issues promptly to ensure customer satisfaction
- Continuously identify opportunities to upsell and cross-sell services
- Track and report on customer satisfaction, providing feedback to improve company services
- Inbound and Outbound Logistics Company Material and Equipment Process Management: Planning and monitoring warehouse movements
Education
Bachelor of Science - Computer Science
Jamia Hamdard University
01.2016
Skills
- Network setup
- Configuration
- Maintenance
- Fiber optics cabling
- Installation
- Fusion Splicer
- Microsoft Office
- Recordkeeping
- Customer service
- Communication
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Front Desk (Receptionist)
Harvard Square Hotel
05.2024 - 12.2024
Logistic Manager
International Organization for Migration (IOM)
04.2023 - 02.2024
Manager
Haroon Masoud Logistic Company
01.2017 - 01.2020
Bachelor of Science - Computer Science
Jamia Hamdard University
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