Kasey Wade
DeSoto,TX
Summary
Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 9 years of progressive experience.
Overview
9
9
years of professional experience
Work History
Security Account Manager
Brinks Home Security
Farmers Branch, TX
03.2019 - Current
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Recorded incident reports with detailed accounts of occurrences.
Dispatch Operator
ADT Security
Irving , Texas
07.2016 - 03.2019
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Technical Support Specialist
Monitronics Security
Irving, TX
02.2013 - 07.2016
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and input commands to troubleshoot areas.
- Analyzed security system issues to identify troubleshooting methods needed for quick remediation.
- Helped streamline repair processes and update procedures for support action consistency.
Education
High School Diploma -
05.2007
Skills
- Emergency Response and Management
- Security Procedure Implementation
- Security Regulations
- Security Reporting
- Security Activity Coordination
- Security Operation Evaluation
Timeline
Security Account Manager - Brinks Home Security
03.2019 - Current
Dispatch Operator - ADT Security
07.2016 - 03.2019
Technical Support Specialist - Monitronics Security
02.2013 - 07.2016
Lancaster High School - High School Diploma,