Kasey Southerlin
Rome,GA
Summary
Competent Professional with over 5 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
11
11
years of professional experience
Work History
Medical Billing Specialist & Program Support
The Legacy Link, Inc
03.2018 - Current
- Submitted 100+ Billing claims successfully, Daily
- Updated Billing database and contributed to administrative tasks
- Facilitated creation of Excel spreadsheets used to maintain Paid/Denied Claims each month
- Managed Reports to maintain Correct ICD-9 & ICD-10 Codes/ & Billing Modifiers
- Placed Monthly Contact Customer phone calls & kept detailed notes for billing purposes
- Submitted Remittance Advice Reports to appropriate managers
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Communicated with insurance providers to resolve denied claims and resubmitted/ Adjusted claims
- Read & Adhered to all Company Policies & HIPAA protocols
- HIPAA Certified
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Increased overall efficiency of the billing department by regularly auditing internal procedures and suggesting improvements.
Data Entry /Customer Service Representative
Kelly Services
02.2018 - 08.2018
- Received inbound/ placed outbound calls to customers
- Organized 10-years worth of Patient Personal Information & contracts by uploading and detailing them in easy-to-find file formats
- Corrected data entry errors to prevent duplication or data degradation.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Provided primary customer support to internal and external customers
Inventory Analyst
Big Time Products
05.2013 - 06.2017
- Used complex labeling system to keep track of over 300 products
- Scheduled and Confirmed shipping & receiving for products
- Maintained inventory daily, pulled/picked orders to be shipped
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
Education
Health Information Management Degree - Health Information Technology
Georgia Northwestern Technical College
Rome, GA05.2025
Associate of Science - Dental Assisting
Georgia Northwestern Technical College
Rome, GA12.2016
Skills
- Medical Billing
- HIPAA Compliance
- Medical Records Management
- Knowledge & Expertise in Insurance & Health industry
- Proficiency in Microsoft Office, Excel, PowerPoint, & Word
- Ability to Resolve Complex issues independently
- Claims Adjustments
- Internal Support
- Escalations
- Data Entry
- Inbound and Outbound Calling
- Professional telephone demeanor
- Claim submission
- Medical terminology knowledge
Accomplishments
- Achieved Standard Of Promptness success by introducing self made Microsoft Word & Excel sheets for Case Workers; My sheets were implemented Company Wide.
- Achieved Program Support Promotion through effectively helping Managers & completing Case Management Tasks
- Worked Remotely successfully for 3+ years
Timeline
Medical Billing Specialist & Program Support
The Legacy Link, Inc
03.2018 - Current
Data Entry /Customer Service Representative
Kelly Services
02.2018 - 08.2018
Inventory Analyst
Big Time Products
05.2013 - 06.2017
Health Information Management Degree - Health Information Technology
Georgia Northwestern Technical College
Associate of Science - Dental Assisting
Georgia Northwestern Technical College
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