Kasharicka Webb
Jenkinsburg,GA
Summary
Committed and hardworking [Job Title] with [Number] years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Cheveron
Jackson, GA
07.2018 - 03.2020
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed weekly sales circulars and monitored price changes.
Human Resources Manager
Toys R Us/Babies R Us
McDonough, GA
10.2016 - 06.2018
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Directed onboarding and training for over [Number] new [Type] employees each year, keeping company operations smooth and production efficient with skilled candidates.
- Developed succession plans and promotion paths for all staff.
- Boosted customer satisfaction ratings by resolving issues for speedy resolution.
- Organized and led [Number]-day staff orientation and training to promote collaboration.
- Conducted company-wide town hall meetings to convey updates.
- Managed random monthly drug testing for over [Number] employees.
- Devised hiring and recruitment policies for [Number]-employee company.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Motivated employees through [Action] and [Action].
- Accurately prepared [Timeframe] payroll and tracking data using [Software] system.
- Created organizational filing systems for records, correspondence and [Type].
- Worked as effective team member while contributing to local and regional HR projects.
Cashier,money Center,customer Service,inventory
Walmart
Griffin, GA
10.2014 - 09.2015
- Reduced costs by $[Number] by mitigating financial discrepancies and coordinating inventory requirements.
- Verified contents of inventory loads against shipping papers.
- Completed physical inventory counts each [Timeframe].
- Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Accurately recorded discrepancies of damaged parcels.
- Assisted customers by answering questions and fulfilling requests.
- Completed manual and machine counts of funds for transactions valued at over $[Amount].
Quality Control Inspector
DHL Global Mail
Forest Park, GA
10.2012 - 08.2014
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Created and deployed best practices to improve efficiency and reduce defects.
- Sampled [Number]% of products for detailed analysis.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Studied blueprints and design specs to uphold best-in-class knowledge of [Type] products.
- Introduced [Software] to quality inspection team to speed up processes and increase productivity.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Used [Tool] to inspect quality of products, taking note of functionality, appearance and other specifications.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
Education
GED -
Griffin Technical College
Griffin, GA03.2004
Skills
- Cash register operations
- Drawer management
- Cash drawer management
- Bagging and packaging
- Customer assistance
- Credit card processing
- Point of sale knowledge
- Payment collection
- Refunds and exchanges
- Liquor law compliance
- Identification checks
- Shelf-cleaning
- Retail merchandising
- Wire Transfers
- Cash balancing
- Cleanliness
Timeline
Cashier
Cheveron
07.2018 - 03.2020
Human Resources Manager
Toys R Us/Babies R Us
10.2016 - 06.2018
Cashier,money Center,customer Service,inventory
Walmart
10.2014 - 09.2015
Quality Control Inspector
DHL Global Mail
10.2012 - 08.2014
GED -
Griffin Technical College