Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Uranchimeg Galbadrakh

Schaumburg,IL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Service-oriented Cashier well-versed in processing cash, card and check payments without error. Offers security-minded approach with excellent customer service abilities. Flexible in scheduling and committed to punctual, reliable attendance.

Hands-on leader and server with strong background supervising operations of cross-functional teams of up to 5 members within diverse restaurant platforms. Accomplished trainer with strong reputation for building top-performing waiting staff committed to identifying and addressing individual needs, preferences and specifications. Passionate about food and service quality.

Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength.

Overview

10
10
years of professional experience

Work History

Cashier

Abico llc
05.2016 - 05.2022
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Recommended complementary and discounted items to customers to increase sales.

Supervisor

Blue sky llc
05.2012 - 11.2015
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached staff members to develop long-term career goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Maintained safe work and collaboration spaces for night employees.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Wrote reports outlining results to facilitate management decision making.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Organized team efforts to maximize production, efficiency and customer satisfaction.
  • Uncovered, investigated and resolved customer complaints quickly and skillfully to maintain loyalty.

Education

MBA - Project Management

I Global University
Tysons Corner, VA
09.2020

BBA - Tourism And Hotel Management

Ikh Zasag University
Ulaanbaatar, Mongolia
06.2012

High School Diploma -

1st High School
Erdenet Mongolia
06.2008

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Work Task Prioritization
  • Problem-Solving
  • Reliable and Responsible
  • Pricing and Markdowns
  • Credits and Refunds
  • Feedback Acceptance
  • Price Identification
  • Product Scanning
  • Customer Transactions
  • Honest and Dependable
  • Call Response and Transfer
  • Cleaning and Sanitizing
  • Payment Processing
  • Customer Relations
  • Inventory Stocking
  • Cash Register Operations
  • Product Location
  • Cash Register Operation
  • Issue Resolution
  • Customer Assistance
  • Cash Drawer Balancing
  • Ordering and Stocking
  • Product Recommendations
  • Cash Counting Machine Operations
  • ID Verification
  • Merchandise Restocking
  • Receipt and Refund Issuance
  • Cash Management
  • Wrapping and Boxing
  • Accounting Softwares
  • PCI (Payment Card Industry)
  • Order Packaging
  • Wine Expertise
  • POS Systems Operations
  • Merchandising
  • Complex Problem-Solving
  • Online Orders Preparation
  • Bagging and Packaging
  • Money Handling
  • Training and Development
  • Total Payment Calculation
  • Order Verification
  • Coupon Redemption
  • Staff Training
  • Scanner Operation
  • Credit and Cash Transactions
  • Refunds and Exchanges
  • Cash Register Systems
  • Hospitality and Accommodation
  • Return and Exchange Processing
  • Sales Expertise
  • Restocking

Timeline

Cashier

Abico llc
05.2016 - 05.2022

Supervisor

Blue sky llc
05.2012 - 11.2015

MBA - Project Management

I Global University

BBA - Tourism And Hotel Management

Ikh Zasag University

High School Diploma -

1st High School

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Uranchimeg Galbadrakh