Kashia Vang
Durham,NC
Overview
3
3
years of professional experience
Work History
Master of Social Work Intern
Refugee Community Partnership
08.2023 - Current
- Working with the community to serve and source refugee and migrant communities within the Chapel Hill, Carrboro, Durham, and surrounding areas.
- Created new policies and updated current policies within the organization.
Facilitated meetings and led policy trainings. - Demonstrate cultural sensitivity and awareness in working with community members from diverse backgrounds, respecting their unique experiences, values, and beliefs.
- Attended monthly local community partnership meetings. Led an evaluation project with RCP's Employment Specialist to measure the community member's quality of life and overall wellness of gaining employment from RCP's employment program.
- Maintained RCP's internal staff sites.
- Created visuals and flyers as needed for events/presentations.
- Created and implemented Hiring and Onboarding Procedure Policy for RCP's current hiring and onboarding process for easier navigation for current and future staff.
Cashier
Five Below
11.2023 - Current
- Providing excellent customer service and assisting customers with finding products, answering questions about merchandise throughout their shopping experience.
- Operating the cash register to process sales transactions accurately and efficiently, including handling cash, credit/debit cards, and other forms of payment.
- Promoting current promotions, sales, and discounts to customers to encourage additional purchases.
- Processing returns and exchanges according to company policies, including checking merchandise for damage and issuing refunds or store credits.
- Working collaboratively with other team members to ensure smooth store operations, including assisting with tasks outside of cashiering when necessary.
- Adhering to all company policies and procedures, including those related to cash handling, customer service, and safety.
Master of Social Work Intern
Charlotte-Mecklenburg Schools
08.2022 - 05.2023
- Provided with all the experiences a full time school social worker would experience.
- Collaborated with multidisciplinary team to provide necessary referrals and counseling to achieve academic success for students.
- Conducted home visits as a method to assess the family and conduct interviews in response to school referrals.
- Attended student support team meetings.
- Monitored and addressed student attendance issues.
- Conducted student and family MCV assessments.
- Assisted parents in accessing and utilizing school and community resources.
- Gained knowledge of SharePoint, DINAA, and PowerSchool, etc.
Patient Transporter
Crothall Healthcare
11.2021 - 08.2023
- Provided compassion and kindness to all patients and visitors.
- Safely and efficiently transported patients to and from various hospital departments, including surgery, radiology, and outpatient clinics.
- Demonstrate competency in transporting all specific age groups.
- Ensures the safe, timely and accurate transport of patients to their destination using the proper requested equipment.
- Maintained strict adherence to infection control protocols and safety procedures while handling patient transfers and equipment.
Library Assistant
City Of Hickory
06.2021 - 11.2021
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk, reference, and the children's department.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Increased awareness of available resources by creating informative signage and brochures for patron use.
Education
Master of Social Work - Community, Management, & Policy Practice
The University of North Carolina At Chapel Hill
Chapel Hill, NC05.2024
Bachelor of Science - Communication Studies
Appalachian State University
Boone, NC12.2019
Skills
- 10 Years of Experience in Excellent Customer Service, Nonprofit Work, and Community Service
- Proficient in Microsoft Office and Google Office Suite
- Fluent in Hmong and English
- Skilled in Leadership, Teamwork and Collaboration
- Project Coordination and Program Planning
- Policy Analysis & Development
- Nonprofit Coordinating and Planning
- Community Outreach & Engagement
- Cultural Humility & Empowerment
Accomplishments
- Developed and implemented a comprehensive HIPAA policy and privacy compliance framework tailored to Refugee Community Partnerships' (RCP) procedures.
- Designed and implemented a comprehensive COVID and illness policy form outlining procedures and precautions to mitigate risks within the organization of RCP.
- Spearheaded the development and implementation of a comprehensive hiring and onboarding policy for the organization, streamlining processes and enhancing efficiency.
- Conducted thorough research on best practices and industry standards to inform the design of the new policy, ensuring alignment with organizational goals and compliance requirements.
Timeline
Cashier
Five Below
11.2023 - Current
Master of Social Work Intern
Refugee Community Partnership
08.2023 - Current
Master of Social Work Intern
Charlotte-Mecklenburg Schools
08.2022 - 05.2023
Patient Transporter
Crothall Healthcare
11.2021 - 08.2023
Library Assistant
City Of Hickory
06.2021 - 11.2021
Master of Social Work - Community, Management, & Policy Practice
The University of North Carolina At Chapel Hill
Bachelor of Science - Communication Studies
Appalachian State University
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