Kashiun Pierce

Work History

Versiti Blood Center of Indiana

07.2019 - Current

Exceeded collection goals by 120%: Humanized and architected events, owning logistics, marketing, timelines, stakeholder communications, and education
Improved account retention by 15%: Developed innovative strategies and evaluated existing accounts for increased performance
Boosted account engagement by 20%: Cultivated and maintained relationships with key accounts, reigniting the mission's importance
Enhanced operational efficiency by 25%: Led cross-functional teams and managed blood drive program details, ensuring seamless coordination and successful outcomes
Secured 10 new account partnerships: Actively prospected and networked to expand donation reach and impact
Increased donor participation by 10%: Aligned with marketing/communications to develop strategies that exceeded blood drive goals.

Navient

08.2010 - 07.2019

Boosted collection revenue by $100,000+: Proactively resolved customer roadblocks, achieving a 120% increase in revenue
Reduced default rate by 35%: Managed diverse portfolios and implemented default prevention strategies, saving the company $250,000 quarterly
Led a high-performing team: Surpassed performance targets consistently, resulting in a 120% increase in productivity over consecutive years
Enhanced customer satisfaction: Provided superior customer service and innovative solutions to remove roadblocks, ensuring positive account resolutions
My current team's efforts are underpinned by my use of tools like LinkedIn Sales Navigator to effectively source and qualify new accounts, ensuring a stable public blood supply
I am committed to empowering communities to contribute to lifesaving initiatives and healthcare
I am striving to create more mission moment stories where hope truly becomes reality and where my personal story brings hope to the communities I serve daily
Mission driven to save lives daily.