Overview
Work History
Education
Skills
Timeline
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Kashmira Brown

ARLINGTON HEIGHTS,IL

Overview

5
5
years of professional experience

Work History

Budtender / Barista

Okay Cannabis
Wheeling, IL
03.2024 - Current
  • Perform daily opening and closing duties, including cleaning tasks, as assigned.
  • Operate cash registers to process payments from customers.
  • Greet customers and verify their identification to ensure they meet age requirements for purchasing marijuana products.
  • Crafted an assortment of menu items such as sandwiches, lattes, mocktails, and alcoholic drinks.

Breakfast Attendant/ Barista

Westin Hotel
Wheeling, IL
10.2022 - 05.2024
  • Maintained accurate records of product inventory and regularly updated the general manager.
  • Forecasting
  • Trained new hires on how to adequately set up the breakfast buffet, make handcrafted drinks, and correctly perform new procedures.
  • Provided excellent customer service by responding promptly to guest requests and inquiries.
  • Demonstrated commitment to cleanliness by consistently cleaning and tidying the work area as well as dining area surfaces such as tables, chairs, floors, and windows.

Barista

Starbucks
Buffalo Grove, IL
08.2021 - 10.2022
  • Managed the morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Utilized POS systems to receive and process customer payments.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Lead Baker

Insomnia Cookies
New York, NY
09.2019 - 10.2020
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Verified that cash drawers contained the correct amount of money during opening and closing shifts.
  • Provided mandatory updates on closing staff's performance, sales, and store operations to the general manager and corporate managers through email.

Education

Associate of Applied Science - Paralegal Studies

William Rainey Harper College
Palatine, IL
01-2025

Skills

  • Product and service knowledge
  • Staff Training and Development
  • Computer skills
  • Inventory Management
  • Leadership
  • Workflow Coordination
  • Customer Service Management
  • Food Safety
  • Strong verbal and written communication
  • Proficient in MS Office

Timeline

Budtender / Barista

Okay Cannabis
03.2024 - Current

Breakfast Attendant/ Barista

Westin Hotel
10.2022 - 05.2024

Barista

Starbucks
08.2021 - 10.2022

Lead Baker

Insomnia Cookies
09.2019 - 10.2020

Associate of Applied Science - Paralegal Studies

William Rainey Harper College

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Kashmira Brown